Get Driven

“With Mollie, people no longer give up because of a difficult payment process. That lowers the threshold for booking a ride with us.”

Interview with Gunther — CEO Get Driven.

Get DrivenGet Driven

Getting driven around in your own car by a private chauffeur? Gunther Ghysels, from the Flemish company Get Driven, has found the solution for business people who don’t want to lose any time, but simply want to continue working during a drive. Gunther launched his app in 2019, but quickly faced a cash flow problem. “At one point we had half a million euros of unpaid invoices”, he says. “Since we started working with Mollie, that has been solved.”

Get Driven logo

Turning travel time into work time, that’s what Get Driven is all about. By using the app, a customer can register and find a private driver who will take him or her to work, a meeting, a lunch appointment or an event. “Our customers are mainly business people who lose too much time behind the wheel. When one of our private drivers takes the wheel, the customer can make phone calls, prepare for a meeting or write a report in peace, during the car journey”, Gunther explains.

“Customers could easily book a ride via the app or the desktop platform, but they only received the invoice afterwards. We actually had no guarantee whatsoever.”

Gunther Ghysels CEO Get Driven

The Get Driven website

A serious cash flow problem

From the launch in early 2019, it was clear that the entrepreneur had found a gap in the market. Businessmen had tasted the convenience and wanted more. Get Driven attracted more and more customers, the rides were piling up, the private chauffeurs were in demand. But Gunther ran into a serious issue: cash flow. “Customers could easily book a ride using the app or the desktop platform, but they only received the invoice afterwards. We really didn’t have any guarantee of quick payment”, explains Gunther.

In the long run, this caused problems. Customers delayed payments, or the invoices ended up in the spam folder. A customer who had already hired a private chauffeur for 20,000 euro, but had never paid? That was no exception, Gunther sighs. “At one point we had half a million euros in unpaid invoices. We had to do something urgently.”

“We will certainly be including Mollie in our plans abroad. On the one hand, it’s extremely useful to be able to maintain this uniformity and on the other, be able to monitor the statistics via the Mollie platform.”

Gunther Ghysels CEO Get Driven

Get Driven colleagues at the office

Increasing user-friendliness

Gunther had talked to all kinds of partners to solve his cash flow problem, but for him, Mollie stood out. “It quickly became clear that Mollie offered all the functionalities we needed. I thought it was important to be able to offer customers different payment options. Not only the most logical ones, like Bancontact, but also American Express, for example”, says Gunther. “That’s important, in the context of our international ambitions.”

Get Driven now also has offices in London and Berlin. The app has not yet been launched there - corona threw a spanner in the works - but Gunther hopes to be able to get everything up and running this year. “We will certainly be including Mollie in our plans abroad. On the one hand, It’s extremely useful to be able to maintain this uniformity and on the other, be able to track how many people in which countries pay in which ways using the Mollie platform. It’s always handy to have such insights.”

“It’s great that we have been able to increase the ease of use for our customers with Mollie. We’ve lowered the barrier for booking a ride with Get Driven.”

Gunther Ghysels CEO Get Driven

Gunther behind his laptop at the office

Through Mollie, Get Driven customers can now easily link their credit card to their account. “They only have to do it once, after that everything runs automatically. Customers choose the prepaid bundle or payment per ride via Mollie. Whatever they choose, we receive our money on time. And our customers are happy with how smoothly the payment goes”, says Gunther. “It’s great that we have been able to increase the ease of use for our customers with Mollie. It lowers the barrier for booking a ride with Get Driven. People don’t give up because of a difficult payment process. Just validate your credit card and off you go with our driver. It couldn’t be easier.”

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