Mollie: The most-loved PSP in Europe

May 13, 2020

Mollie is a European Payment Service Provider (PSP), and we process payments for 90,000 and counting merchants. When it comes to payments, we’ve changed the game in the Netherlands and Belgium and now we’re ready to take on the rest of Europe. Speaking of Europe, our goal is to become the most-loved PSP on the continent by helping entrepreneurs grow their businesses using the easiest payments. Suffice to say, it’s time for us to show Europe that payments can be done differently. Where does all this passion come from?

Mollie=Adriaan Mol

Mollie was founded by entrepreneur Adriaan Mol, and our success is grounded in his approach to doing business. It all started when he was 16 years old. Then, he noticed that processing payments could be unreasonably expensive to small businesses while the big companies had it good: they could negotiate better terms because of their size. Adriaan also saw that integrating payment products in a webshop was super complex, to say the least. His vision and experience mean that he understands better than anyone that entrepreneurs greatly benefit from solutions that take work out of their hands. Since he first began, it’s been his goal to use the best technology to make the easiest payments available to all businesses.

<p class=“type-tiny” style=“color:#aaa;”>Adriaan Mol understands better than anyone that entrepreneurs greatly benefit from solutions that take work out of their hands.</p>

No matter how many transactions you process per month, you get the same fantastic terms

1. No lock-in contracts

We don’t do lock-in contracts at Mollie. We think this is an outdated approach used to bind clients to you for long periods of time. And that’s the thing: we want you to stay with us because you’re happy with us, not because you can’t leave. At the same time, because every single one of our clients could be gone tomorrow, we’re continually improving our product.

You can see our neverending efforts to refine things in our checkout, which offers your clients a pretty cool user experience. This is also the case with our dashboard, where you can see what’s going on with your payments in realtime. Moreover, not having contracts doesn’t mean you pay a higher price for your payments. In fact, our rates are pretty awesome.

2. Transparent and honest rates

At Mollie, we think that the rates you pay for our services should be transparent and honest. You, as an entrepreneur, should be completely aware of what you’re getting into. This means we also don’t have any hidden costs. You can create an account for free. There are no setup fees. No rolling reserve. All you pay is a very competitive rate for successful transactions.

In fact, our rates are so competitive that in the Netherlands and Belgium all other payment providers followed suit and significantly reduced the standard rates for the most popular payment methods. This is the type of thing every entrepreneur can benefit from, not just our merchants.

The idea that every entrepreneur should benefit has its origin in a decision our founder made. He thought that entrepreneurs were paying way too much for a payment product that, from a technical point of view, was long overdue. So, we lowered the rate for an iDEAL transaction from €0.99 to €0.29 and for a Bancontact transaction from €0.25 + 1.8% to a flat rate of just €0.39. This move wasn’t appreciated by others in the payment industry, but we’re not here to make friends: we’re here to serve entrepreneurs.

Our rates are so competitive that all other payment providers followed suit and significantly reduced the standard rates for the most popular payment methods.

3. Human contact

Since we’ve been there for entrepreneurs from day one, we also understand that they’re not usually technical experts. Because of this, we do everything we can to make our product as easy as possible to use. That’s why you can activate all of our payment methods in a single click in your Mollie Dashboard. Yet, we can imagine that sometimes you may want more information. Naturally, you can find a wealth of guides on our website, but sometimes human contact is what you need.

And we take the human contact part very seriously. We don’t want to be a detached service provider that only processes your payments, we want to be a partner that helps your business grow. Our excellent support department is ready to speak to you via telephone, chat, or email, in your language. They’re available to you whether you’re a client of ours or not, whether you have a technical question or a general one; they’re there to make sure you can, no matter what, get back on your feet in no time.

We want to be a partner that helps your business grow.

What our clients say

All of the above makes us want to become the most-loved P2P in Europe. And who knows if we’re on the right track better than our clients?

“Mollie is more attractive than other payments providers for me. You don’t get the feeling that you’re working with some party that’s aloof, but one that’s happy to have you as a client, greets you in a friendly way, and wants to help you.”

Axel Persoon Founder, Plantsome

“Using the module is extremely easy: the dashboard is very intuitive, you can activate and deactivate payment methods as you see fit. The guidance Mollie offers also makes a big difference.”

Émilien Foiret Co-Founder and CMO, Cabaïa

“The story behind Mollie and the fact that you’re a real tech company makes you faster and smarter than the competition. It’s a combination of tech and people who think along with you.”

Geert-Jan Smits Founder, Flinders

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