Paid with Mollie

What is Mollie?

Mollie processes online payments for webshops and other organisations.

We are only responsible for the payment traffic between you and a webshop. Therefore, we are unable to help you with questions about your order. For questions or complaints about your order we ask you to contact the webshop first. Fill in the form to get the retailer’s contact details.

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Why do I see Mollie on my bank statement?
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I have a question or complaint about my order
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How can I get a refund?
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I can’t reach the webshop.
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Am I a victim of fraud?

Do you have a question about your payment?

Please fill in the form for the webshop’s contact information. If you can’t find your payment, please try several surrounding dates. The date of the bank statement is not always the same as the purchase date.

Didn’t find what you were looking for? Please contact our support team.