KoRo

KoRo

KoRo

Discover how retailer KoRo simplified their payment systems to make European expansion effortless with Mollie.

Discover how retailer KoRo simplified their payment systems to make European expansion effortless with Mollie.

Ecommerce

Partner:Webshop

"We were able to save on personnel costs with Mollie. Despite increasing turnover, our complaint rate has fallen"

"We were able to save on personnel costs with Mollie. Despite increasing turnover, our complaint rate has fallen"

"We were able to save on personnel costs with Mollie. Despite increasing turnover, our complaint rate has fallen"

"We were able to save on personnel costs with Mollie. Despite increasing turnover, our complaint rate has fallen"

Constantinos Calios, Founder of KoRo

About KoRo:

With sustainability at the forefront of their business, KoRo is on a mission to make high-quality food accessible to all at fair prices. The Berlin-based company was founded in 2014 by Constantinos Calios and Bigger Le. They noticed that by cutting out the middleman, optimising processes, and focusing on efficient packaging, they could achieve their goal: bringing consumers and producers closer together.

Today, KoRo offers a range of 1,400 high-quality yet affordable products and differentiates itself from the competition by offering unique and special products that you can’t find in conventional supermarkets. KoRo's vision is to become Europe's leading grocery store and expand globally.

Here, we explore what’s changed in the online world since KoRo launched and why Mollie is the perfect solution for them. 


About KoRo:

With sustainability at the forefront of their business, KoRo is on a mission to make high-quality food accessible to all at fair prices. The Berlin-based company was founded in 2014 by Constantinos Calios and Bigger Le. They noticed that by cutting out the middleman, optimising processes, and focusing on efficient packaging, they could achieve their goal: bringing consumers and producers closer together.

Today, KoRo offers a range of 1,400 high-quality yet affordable products and differentiates itself from the competition by offering unique and special products that you can’t find in conventional supermarkets. KoRo's vision is to become Europe's leading grocery store and expand globally.

Here, we explore what’s changed in the online world since KoRo launched and why Mollie is the perfect solution for them. 


About KoRo:

With sustainability at the forefront of their business, KoRo is on a mission to make high-quality food accessible to all at fair prices. The Berlin-based company was founded in 2014 by Constantinos Calios and Bigger Le. They noticed that by cutting out the middleman, optimising processes, and focusing on efficient packaging, they could achieve their goal: bringing consumers and producers closer together.

Today, KoRo offers a range of 1,400 high-quality yet affordable products and differentiates itself from the competition by offering unique and special products that you can’t find in conventional supermarkets. KoRo's vision is to become Europe's leading grocery store and expand globally.

Here, we explore what’s changed in the online world since KoRo launched and why Mollie is the perfect solution for them. 


About KoRo:

With sustainability at the forefront of their business, KoRo is on a mission to make high-quality food accessible to all at fair prices. The Berlin-based company was founded in 2014 by Constantinos Calios and Bigger Le. They noticed that by cutting out the middleman, optimising processes, and focusing on efficient packaging, they could achieve their goal: bringing consumers and producers closer together.

Today, KoRo offers a range of 1,400 high-quality yet affordable products and differentiates itself from the competition by offering unique and special products that you can’t find in conventional supermarkets. KoRo's vision is to become Europe's leading grocery store and expand globally.

Here, we explore what’s changed in the online world since KoRo launched and why Mollie is the perfect solution for them. 


Setting up the KoRo webshop

When KoRo launched in 2014, things were very different in ecommerce.  Constantinos remembers asking himself some fundamental questions, such as ‘do I use a store system or no store system?’ and ‘how can I send orders from A to B?’

With all this in mind, KoRo opted to use the software platform Shopware. In fact, they’re still loyal to them today. Why? Because Shopware offers exactly what they need. 

And what does Shopware offer? The ability to create a streamlined website that makes discovering and buying products easy for their customers. “We were looking for a store system that we could work with in the long term and we found it with Shopware,” Constantinos says. 


Setting up the KoRo webshop

When KoRo launched in 2014, things were very different in ecommerce.  Constantinos remembers asking himself some fundamental questions, such as ‘do I use a store system or no store system?’ and ‘how can I send orders from A to B?’

With all this in mind, KoRo opted to use the software platform Shopware. In fact, they’re still loyal to them today. Why? Because Shopware offers exactly what they need. 

And what does Shopware offer? The ability to create a streamlined website that makes discovering and buying products easy for their customers. “We were looking for a store system that we could work with in the long term and we found it with Shopware,” Constantinos says. 


Setting up the KoRo webshop

When KoRo launched in 2014, things were very different in ecommerce.  Constantinos remembers asking himself some fundamental questions, such as ‘do I use a store system or no store system?’ and ‘how can I send orders from A to B?’

With all this in mind, KoRo opted to use the software platform Shopware. In fact, they’re still loyal to them today. Why? Because Shopware offers exactly what they need. 

And what does Shopware offer? The ability to create a streamlined website that makes discovering and buying products easy for their customers. “We were looking for a store system that we could work with in the long term and we found it with Shopware,” Constantinos says. 


Setting up the KoRo webshop

When KoRo launched in 2014, things were very different in ecommerce.  Constantinos remembers asking himself some fundamental questions, such as ‘do I use a store system or no store system?’ and ‘how can I send orders from A to B?’

With all this in mind, KoRo opted to use the software platform Shopware. In fact, they’re still loyal to them today. Why? Because Shopware offers exactly what they need. 

And what does Shopware offer? The ability to create a streamlined website that makes discovering and buying products easy for their customers. “We were looking for a store system that we could work with in the long term and we found it with Shopware,” Constantinos says. 


Driving international growth with Mollie

Efficiency is extremely important to KoRo, so they’re always looking for ways to optimise processes and their offering. One example of this is how they expanded into new European markets: instead of building new websites, they simply added new language settings and localised payment methods to their existing site. And they say Mollie was key to making this process as efficient as possible.

Before using Mollie, KoRo had to process all local payment methods via individual channels and accounts. With Mollie, Koro can do it in just a few clicks via their centralised payments dashboard. "Mollie provides an omnichannel platform that allows us to easily handle everything on one page,” explains Constantinos. “That was one of the biggest strengths we saw with Mollie.".


Driving international growth with Mollie

Efficiency is extremely important to KoRo, so they’re always looking for ways to optimise processes and their offering. One example of this is how they expanded into new European markets: instead of building new websites, they simply added new language settings and localised payment methods to their existing site. And they say Mollie was key to making this process as efficient as possible.

Before using Mollie, KoRo had to process all local payment methods via individual channels and accounts. With Mollie, Koro can do it in just a few clicks via their centralised payments dashboard. "Mollie provides an omnichannel platform that allows us to easily handle everything on one page,” explains Constantinos. “That was one of the biggest strengths we saw with Mollie.".


Driving international growth with Mollie

Efficiency is extremely important to KoRo, so they’re always looking for ways to optimise processes and their offering. One example of this is how they expanded into new European markets: instead of building new websites, they simply added new language settings and localised payment methods to their existing site. And they say Mollie was key to making this process as efficient as possible.

Before using Mollie, KoRo had to process all local payment methods via individual channels and accounts. With Mollie, Koro can do it in just a few clicks via their centralised payments dashboard. "Mollie provides an omnichannel platform that allows us to easily handle everything on one page,” explains Constantinos. “That was one of the biggest strengths we saw with Mollie.".


Driving international growth with Mollie

Efficiency is extremely important to KoRo, so they’re always looking for ways to optimise processes and their offering. One example of this is how they expanded into new European markets: instead of building new websites, they simply added new language settings and localised payment methods to their existing site. And they say Mollie was key to making this process as efficient as possible.

Before using Mollie, KoRo had to process all local payment methods via individual channels and accounts. With Mollie, Koro can do it in just a few clicks via their centralised payments dashboard. "Mollie provides an omnichannel platform that allows us to easily handle everything on one page,” explains Constantinos. “That was one of the biggest strengths we saw with Mollie.".


Multiple payment methods with transparent pricing

When online businesses think about expanding they usually assume that costs will rise. However, by integrating with Mollie, KoRo was able to keep their transaction costs low while still offering all the payment methods their customers need. In every market they sell into. 

"We no longer have several providers, but just one provider, on one platform," explains Constantinos “This allows us to plan more transparently and calculate prices better.”

A checkout built for conversion

Constantinos is well aware that payments need to be simple for customers, which is why they worked hard to create a smooth checkout process.

"We take a very close look at our payment flow and think carefully about where we lose people,” explains Constantinos. “For us, it's usually the checkout where people drop out. There are several reasons for this: either they don't feel like entering data or their desired payment methods aren't available. But with Mollie, we have everything we need to easily solve these problems”

Reduced workload and happy customers all round

With a constantly growing customer base, KoRo’s workload also increases. And there’s more customer queries about payments to deal with. It’s times like these that having a partner like Mollie at their side is invaluable, KoRo says. 

“Having a smooth checkout process and a centralised dashboard with all payment information helps us to reduce the workload, Constantinos says. “We really appreciate that.”

"With Mollie, we also have fewer chargebacks. At the same time, chargebacks are easier to manage because monitoring and factoring are already running in the background.”

Multiple payment methods with transparent pricing

When online businesses think about expanding they usually assume that costs will rise. However, by integrating with Mollie, KoRo was able to keep their transaction costs low while still offering all the payment methods their customers need. In every market they sell into. 

"We no longer have several providers, but just one provider, on one platform," explains Constantinos “This allows us to plan more transparently and calculate prices better.”

A checkout built for conversion

Constantinos is well aware that payments need to be simple for customers, which is why they worked hard to create a smooth checkout process.

"We take a very close look at our payment flow and think carefully about where we lose people,” explains Constantinos. “For us, it's usually the checkout where people drop out. There are several reasons for this: either they don't feel like entering data or their desired payment methods aren't available. But with Mollie, we have everything we need to easily solve these problems”

Reduced workload and happy customers all round

With a constantly growing customer base, KoRo’s workload also increases. And there’s more customer queries about payments to deal with. It’s times like these that having a partner like Mollie at their side is invaluable, KoRo says. 

“Having a smooth checkout process and a centralised dashboard with all payment information helps us to reduce the workload, Constantinos says. “We really appreciate that.”

"With Mollie, we also have fewer chargebacks. At the same time, chargebacks are easier to manage because monitoring and factoring are already running in the background.”

Multiple payment methods with transparent pricing

When online businesses think about expanding they usually assume that costs will rise. However, by integrating with Mollie, KoRo was able to keep their transaction costs low while still offering all the payment methods their customers need. In every market they sell into. 

"We no longer have several providers, but just one provider, on one platform," explains Constantinos “This allows us to plan more transparently and calculate prices better.”

A checkout built for conversion

Constantinos is well aware that payments need to be simple for customers, which is why they worked hard to create a smooth checkout process.

"We take a very close look at our payment flow and think carefully about where we lose people,” explains Constantinos. “For us, it's usually the checkout where people drop out. There are several reasons for this: either they don't feel like entering data or their desired payment methods aren't available. But with Mollie, we have everything we need to easily solve these problems”

Reduced workload and happy customers all round

With a constantly growing customer base, KoRo’s workload also increases. And there’s more customer queries about payments to deal with. It’s times like these that having a partner like Mollie at their side is invaluable, KoRo says. 

“Having a smooth checkout process and a centralised dashboard with all payment information helps us to reduce the workload, Constantinos says. “We really appreciate that.”

"With Mollie, we also have fewer chargebacks. At the same time, chargebacks are easier to manage because monitoring and factoring are already running in the background.”

Multiple payment methods with transparent pricing

When online businesses think about expanding they usually assume that costs will rise. However, by integrating with Mollie, KoRo was able to keep their transaction costs low while still offering all the payment methods their customers need. In every market they sell into. 

"We no longer have several providers, but just one provider, on one platform," explains Constantinos “This allows us to plan more transparently and calculate prices better.”

A checkout built for conversion

Constantinos is well aware that payments need to be simple for customers, which is why they worked hard to create a smooth checkout process.

"We take a very close look at our payment flow and think carefully about where we lose people,” explains Constantinos. “For us, it's usually the checkout where people drop out. There are several reasons for this: either they don't feel like entering data or their desired payment methods aren't available. But with Mollie, we have everything we need to easily solve these problems”

Reduced workload and happy customers all round

With a constantly growing customer base, KoRo’s workload also increases. And there’s more customer queries about payments to deal with. It’s times like these that having a partner like Mollie at their side is invaluable, KoRo says. 

“Having a smooth checkout process and a centralised dashboard with all payment information helps us to reduce the workload, Constantinos says. “We really appreciate that.”

"With Mollie, we also have fewer chargebacks. At the same time, chargebacks are easier to manage because monitoring and factoring are already running in the background.”

The Mollie Dashboard: an invaluable tool for businesses

All companies need to have a clear understanding of their transactions. With Mollie, KoRo now has a central dashboard that shows all their transactions and gives them an overview of customer details, chosen payment methods, and other key metrics.

"Now we go to the Mollie dashboard and can filter exactly how many orders were cancelled for the same reason, explains Constantinos “This helps us enormously with the evaluation and allows us to minimise errors."

The Mollie Dashboard: an invaluable tool for businesses

All companies need to have a clear understanding of their transactions. With Mollie, KoRo now has a central dashboard that shows all their transactions and gives them an overview of customer details, chosen payment methods, and other key metrics.

"Now we go to the Mollie dashboard and can filter exactly how many orders were cancelled for the same reason, explains Constantinos “This helps us enormously with the evaluation and allows us to minimise errors."

The Mollie Dashboard: an invaluable tool for businesses

All companies need to have a clear understanding of their transactions. With Mollie, KoRo now has a central dashboard that shows all their transactions and gives them an overview of customer details, chosen payment methods, and other key metrics.

"Now we go to the Mollie dashboard and can filter exactly how many orders were cancelled for the same reason, explains Constantinos “This helps us enormously with the evaluation and allows us to minimise errors."

The Mollie Dashboard: an invaluable tool for businesses

All companies need to have a clear understanding of their transactions. With Mollie, KoRo now has a central dashboard that shows all their transactions and gives them an overview of customer details, chosen payment methods, and other key metrics.

"Now we go to the Mollie dashboard and can filter exactly how many orders were cancelled for the same reason, explains Constantinos “This helps us enormously with the evaluation and allows us to minimise errors."

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