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Stadshavens Medemblik x i-Marina
Stadshavens Medemblik x i-Marina
Stadshavens Medemblik x i-Marina
Stadshavens Medemblik x i-Marina
Discover how using the Mollie Terminal helps marinas in the West Frisian town of Medemblik simplify payments and improve effiency.
Discover how using the Mollie Terminal helps marinas in the West Frisian town of Medemblik simplify payments and improve effiency.
Hospitality
Partner:SaaS
"Payments are much easier than before. All we have to do is to enter the details in i-Marina's software and select the terminal. The rest is done automatically."
"Payments are much easier than before. All we have to do is to enter the details in i-Marina's software and select the terminal. The rest is done automatically."
"Payments are much easier than before. All we have to do is to enter the details in i-Marina's software and select the terminal. The rest is done automatically."
"Payments are much easier than before. All we have to do is to enter the details in i-Marina's software and select the terminal. The rest is done automatically."
Jeroen Slagter, Director at Stadshavens Medemblik
About Stadshavens Medemblik
Medemblik, the oldest town in the Dutch region of West Friesland, is an oasis of calm on the IJsselmeer Lake. It's a paradise for surfers, sailors, and water-sport enthusiasts.
Every year, approximately 35,000 guests visit Medemblik by boat. The town has five different harbour locations, all operated by Stadshavens Medemblik. Each port offers a host of facilities: you can reserve a berth for your boat, a place for your camper, and rent a pleasure boat or bike to explore the area. Sanitary facilities, electricity, and water are available for guests wishing to stay overnight at the port. So, Stadshavens Medemblik need the right solution to efficiently manage reservations and payments.
To help, Stadshavens Medemblik relies on i-Marina, an information and booking platform for marinas in the Benelux region. The platform offers many benefits for both guests and marina staff:
On the i-Marina website or app, visitors can find all information about the marinas that use the platform. Through the online reservation module, they can book and pay for a berth for their boat or a motorhome berth.
Thanks to i-Marina's software, harbour masters can quickly see which berths have been reserved and which are free. This allows them to allocate available places faster.
About Stadshavens Medemblik
Medemblik, the oldest town in the Dutch region of West Friesland, is an oasis of calm on the IJsselmeer Lake. It's a paradise for surfers, sailors, and water-sport enthusiasts.
Every year, approximately 35,000 guests visit Medemblik by boat. The town has five different harbour locations, all operated by Stadshavens Medemblik. Each port offers a host of facilities: you can reserve a berth for your boat, a place for your camper, and rent a pleasure boat or bike to explore the area. Sanitary facilities, electricity, and water are available for guests wishing to stay overnight at the port. So, Stadshavens Medemblik need the right solution to efficiently manage reservations and payments.
To help, Stadshavens Medemblik relies on i-Marina, an information and booking platform for marinas in the Benelux region. The platform offers many benefits for both guests and marina staff:
On the i-Marina website or app, visitors can find all information about the marinas that use the platform. Through the online reservation module, they can book and pay for a berth for their boat or a motorhome berth.
Thanks to i-Marina's software, harbour masters can quickly see which berths have been reserved and which are free. This allows them to allocate available places faster.
About Stadshavens Medemblik
Medemblik, the oldest town in the Dutch region of West Friesland, is an oasis of calm on the IJsselmeer Lake. It's a paradise for surfers, sailors, and water-sport enthusiasts.
Every year, approximately 35,000 guests visit Medemblik by boat. The town has five different harbour locations, all operated by Stadshavens Medemblik. Each port offers a host of facilities: you can reserve a berth for your boat, a place for your camper, and rent a pleasure boat or bike to explore the area. Sanitary facilities, electricity, and water are available for guests wishing to stay overnight at the port. So, Stadshavens Medemblik need the right solution to efficiently manage reservations and payments.
To help, Stadshavens Medemblik relies on i-Marina, an information and booking platform for marinas in the Benelux region. The platform offers many benefits for both guests and marina staff:
On the i-Marina website or app, visitors can find all information about the marinas that use the platform. Through the online reservation module, they can book and pay for a berth for their boat or a motorhome berth.
Thanks to i-Marina's software, harbour masters can quickly see which berths have been reserved and which are free. This allows them to allocate available places faster.
About Stadshavens Medemblik
Medemblik, the oldest town in the Dutch region of West Friesland, is an oasis of calm on the IJsselmeer Lake. It's a paradise for surfers, sailors, and water-sport enthusiasts.
Every year, approximately 35,000 guests visit Medemblik by boat. The town has five different harbour locations, all operated by Stadshavens Medemblik. Each port offers a host of facilities: you can reserve a berth for your boat, a place for your camper, and rent a pleasure boat or bike to explore the area. Sanitary facilities, electricity, and water are available for guests wishing to stay overnight at the port. So, Stadshavens Medemblik need the right solution to efficiently manage reservations and payments.
To help, Stadshavens Medemblik relies on i-Marina, an information and booking platform for marinas in the Benelux region. The platform offers many benefits for both guests and marina staff:
On the i-Marina website or app, visitors can find all information about the marinas that use the platform. Through the online reservation module, they can book and pay for a berth for their boat or a motorhome berth.
Thanks to i-Marina's software, harbour masters can quickly see which berths have been reserved and which are free. This allows them to allocate available places faster.
The challenge
Although the implementation of i-Marina's user-friendly, stable platform was a big step forward in day-to-day operations, Stadshavens Medemblik still faced several challenges:
The port is expanding and now has some 600 berths. But the work is done with the same number of people. Eight harbour masters are responsible for operating bridges and locks, allocating berths, running the harbour office's Sail Shop, and handling transactions. This means at peak times the workload increases considerably, leaving the harbour masters unable to spend time on the jetties looking after guests during their stay.
Every port needs to offer different payment options. They must be able to accept both online and in-person payments quickly and efficiently.
For on-site transactions, the amount is entered manually in a stand-alone terminal, increasing the risk of errors. Closing the day is also a complex and time-consuming process.
The challenge
Although the implementation of i-Marina's user-friendly, stable platform was a big step forward in day-to-day operations, Stadshavens Medemblik still faced several challenges:
The port is expanding and now has some 600 berths. But the work is done with the same number of people. Eight harbour masters are responsible for operating bridges and locks, allocating berths, running the harbour office's Sail Shop, and handling transactions. This means at peak times the workload increases considerably, leaving the harbour masters unable to spend time on the jetties looking after guests during their stay.
Every port needs to offer different payment options. They must be able to accept both online and in-person payments quickly and efficiently.
For on-site transactions, the amount is entered manually in a stand-alone terminal, increasing the risk of errors. Closing the day is also a complex and time-consuming process.
The challenge
Although the implementation of i-Marina's user-friendly, stable platform was a big step forward in day-to-day operations, Stadshavens Medemblik still faced several challenges:
The port is expanding and now has some 600 berths. But the work is done with the same number of people. Eight harbour masters are responsible for operating bridges and locks, allocating berths, running the harbour office's Sail Shop, and handling transactions. This means at peak times the workload increases considerably, leaving the harbour masters unable to spend time on the jetties looking after guests during their stay.
Every port needs to offer different payment options. They must be able to accept both online and in-person payments quickly and efficiently.
For on-site transactions, the amount is entered manually in a stand-alone terminal, increasing the risk of errors. Closing the day is also a complex and time-consuming process.
The challenge
Although the implementation of i-Marina's user-friendly, stable platform was a big step forward in day-to-day operations, Stadshavens Medemblik still faced several challenges:
The port is expanding and now has some 600 berths. But the work is done with the same number of people. Eight harbour masters are responsible for operating bridges and locks, allocating berths, running the harbour office's Sail Shop, and handling transactions. This means at peak times the workload increases considerably, leaving the harbour masters unable to spend time on the jetties looking after guests during their stay.
Every port needs to offer different payment options. They must be able to accept both online and in-person payments quickly and efficiently.
For on-site transactions, the amount is entered manually in a stand-alone terminal, increasing the risk of errors. Closing the day is also a complex and time-consuming process.
The solution
On i-Marina's recommendation, Stadshavens Medemblik has used the Mollie Terminal for in-person payments since June 2023. Jeroen Slagter, Director at Stadshavens Medemblik, is thrilled about the benefits it offers.
Jeroen says: "Payments made through the terminal are now much easier than before. All we have to do is enter the payment details in i-Marina's software and select the terminal as the payment method. The rest is done automatically. The amount automatically appears on the Mollie Terminal, and a green pop-up appears on the screen if the payment is successful. The new way of working is much more efficient and saves a lot of time at the counter."
According to i-Marina's Volker Meuzelaar, the Mollie Terminal offers a seamless payment experience. This experience is even better because it takes just moments to set it up and accept payments.
"Because of our existing integration with Mollie for online payments, implementing the Mollie Terminal was very easy," says Volker. "We also have high praise for the support from the Mollie team, who were always there for us during the implementation process with our customers."
The introduction of the terminal isn't the only innovation at Medemblik: Guests at the Stadshavens now also have the option to pay via QR code.
"At every berth there is a sign with a QR code," Jeroen explains. "If you scan it with your smartphone, you can pay the mooring fee online immediately. You then receive a confirmation email with all the details such as the codes for sanitary facilities, waste and wifi. It's totally hassle-free."
The solution
On i-Marina's recommendation, Stadshavens Medemblik has used the Mollie Terminal for in-person payments since June 2023. Jeroen Slagter, Director at Stadshavens Medemblik, is thrilled about the benefits it offers.
Jeroen says: "Payments made through the terminal are now much easier than before. All we have to do is enter the payment details in i-Marina's software and select the terminal as the payment method. The rest is done automatically. The amount automatically appears on the Mollie Terminal, and a green pop-up appears on the screen if the payment is successful. The new way of working is much more efficient and saves a lot of time at the counter."
According to i-Marina's Volker Meuzelaar, the Mollie Terminal offers a seamless payment experience. This experience is even better because it takes just moments to set it up and accept payments.
"Because of our existing integration with Mollie for online payments, implementing the Mollie Terminal was very easy," says Volker. "We also have high praise for the support from the Mollie team, who were always there for us during the implementation process with our customers."
The introduction of the terminal isn't the only innovation at Medemblik: Guests at the Stadshavens now also have the option to pay via QR code.
"At every berth there is a sign with a QR code," Jeroen explains. "If you scan it with your smartphone, you can pay the mooring fee online immediately. You then receive a confirmation email with all the details such as the codes for sanitary facilities, waste and wifi. It's totally hassle-free."
The solution
On i-Marina's recommendation, Stadshavens Medemblik has used the Mollie Terminal for in-person payments since June 2023. Jeroen Slagter, Director at Stadshavens Medemblik, is thrilled about the benefits it offers.
Jeroen says: "Payments made through the terminal are now much easier than before. All we have to do is enter the payment details in i-Marina's software and select the terminal as the payment method. The rest is done automatically. The amount automatically appears on the Mollie Terminal, and a green pop-up appears on the screen if the payment is successful. The new way of working is much more efficient and saves a lot of time at the counter."
According to i-Marina's Volker Meuzelaar, the Mollie Terminal offers a seamless payment experience. This experience is even better because it takes just moments to set it up and accept payments.
"Because of our existing integration with Mollie for online payments, implementing the Mollie Terminal was very easy," says Volker. "We also have high praise for the support from the Mollie team, who were always there for us during the implementation process with our customers."
The introduction of the terminal isn't the only innovation at Medemblik: Guests at the Stadshavens now also have the option to pay via QR code.
"At every berth there is a sign with a QR code," Jeroen explains. "If you scan it with your smartphone, you can pay the mooring fee online immediately. You then receive a confirmation email with all the details such as the codes for sanitary facilities, waste and wifi. It's totally hassle-free."
The solution
On i-Marina's recommendation, Stadshavens Medemblik has used the Mollie Terminal for in-person payments since June 2023. Jeroen Slagter, Director at Stadshavens Medemblik, is thrilled about the benefits it offers.
Jeroen says: "Payments made through the terminal are now much easier than before. All we have to do is enter the payment details in i-Marina's software and select the terminal as the payment method. The rest is done automatically. The amount automatically appears on the Mollie Terminal, and a green pop-up appears on the screen if the payment is successful. The new way of working is much more efficient and saves a lot of time at the counter."
According to i-Marina's Volker Meuzelaar, the Mollie Terminal offers a seamless payment experience. This experience is even better because it takes just moments to set it up and accept payments.
"Because of our existing integration with Mollie for online payments, implementing the Mollie Terminal was very easy," says Volker. "We also have high praise for the support from the Mollie team, who were always there for us during the implementation process with our customers."
The introduction of the terminal isn't the only innovation at Medemblik: Guests at the Stadshavens now also have the option to pay via QR code.
"At every berth there is a sign with a QR code," Jeroen explains. "If you scan it with your smartphone, you can pay the mooring fee online immediately. You then receive a confirmation email with all the details such as the codes for sanitary facilities, waste and wifi. It's totally hassle-free."
The results
The port team couldn't be happier with the Mollie Terminal: they say it's more efficient, more streamlined, and more sustainable.
Here's how the Mollie Terminal has helped Stadshavens Medemblik:
✅ Less errors, more efficiency
From i-Marina's platform, transaction amounts are forwarded directly to the payment terminal. This makes checkout faster and prevents errors when manually keying in amounts. Also, the link between Mollie and i-Marina means that the day's closure takes much less time.
"At the day's end, only cash payments are now processed," Jeroen says. "Should something be wrong, you immediately know where the error is. That saves us a lot of time."
✅ Less workload, more time for customers
Payments are faster and more efficient thanks to the Mollie Terminal. That means the workload is easier and port staff get more time for what really matters: welcoming and helping customers.
"We attach great importance to being good hosts," Jeroen says. "To make that possible, we want to organise the administrative tasks so that they take up as little time as possible.
✅ Less waste, more focus on sustainability
In 2023, Stadshavens Medemblik was again awarded the Blue Flag label, an international recognition for environmentally conscious marinas. Mollie Terminal also fits perfectly within the framework of sustainability because the pin slip is no longer printed out, saving a lot of paper.
"On busy weekends, the savings amount to several metres of paper per day," explains Jeroen. "Every guest receives a receipt showing payment and details such as access codes. However, customers don't need a paper receipt; they can check the payment on their account. We are working towards being at least 80% paperless – this is already a step in the right direction."
The results
The port team couldn't be happier with the Mollie Terminal: they say it's more efficient, more streamlined, and more sustainable.
Here's how the Mollie Terminal has helped Stadshavens Medemblik:
✅ Less errors, more efficiency
From i-Marina's platform, transaction amounts are forwarded directly to the payment terminal. This makes checkout faster and prevents errors when manually keying in amounts. Also, the link between Mollie and i-Marina means that the day's closure takes much less time.
"At the day's end, only cash payments are now processed," Jeroen says. "Should something be wrong, you immediately know where the error is. That saves us a lot of time."
✅ Less workload, more time for customers
Payments are faster and more efficient thanks to the Mollie Terminal. That means the workload is easier and port staff get more time for what really matters: welcoming and helping customers.
"We attach great importance to being good hosts," Jeroen says. "To make that possible, we want to organise the administrative tasks so that they take up as little time as possible.
✅ Less waste, more focus on sustainability
In 2023, Stadshavens Medemblik was again awarded the Blue Flag label, an international recognition for environmentally conscious marinas. Mollie Terminal also fits perfectly within the framework of sustainability because the pin slip is no longer printed out, saving a lot of paper.
"On busy weekends, the savings amount to several metres of paper per day," explains Jeroen. "Every guest receives a receipt showing payment and details such as access codes. However, customers don't need a paper receipt; they can check the payment on their account. We are working towards being at least 80% paperless – this is already a step in the right direction."
The results
The port team couldn't be happier with the Mollie Terminal: they say it's more efficient, more streamlined, and more sustainable.
Here's how the Mollie Terminal has helped Stadshavens Medemblik:
✅ Less errors, more efficiency
From i-Marina's platform, transaction amounts are forwarded directly to the payment terminal. This makes checkout faster and prevents errors when manually keying in amounts. Also, the link between Mollie and i-Marina means that the day's closure takes much less time.
"At the day's end, only cash payments are now processed," Jeroen says. "Should something be wrong, you immediately know where the error is. That saves us a lot of time."
✅ Less workload, more time for customers
Payments are faster and more efficient thanks to the Mollie Terminal. That means the workload is easier and port staff get more time for what really matters: welcoming and helping customers.
"We attach great importance to being good hosts," Jeroen says. "To make that possible, we want to organise the administrative tasks so that they take up as little time as possible.
✅ Less waste, more focus on sustainability
In 2023, Stadshavens Medemblik was again awarded the Blue Flag label, an international recognition for environmentally conscious marinas. Mollie Terminal also fits perfectly within the framework of sustainability because the pin slip is no longer printed out, saving a lot of paper.
"On busy weekends, the savings amount to several metres of paper per day," explains Jeroen. "Every guest receives a receipt showing payment and details such as access codes. However, customers don't need a paper receipt; they can check the payment on their account. We are working towards being at least 80% paperless – this is already a step in the right direction."
The results
The port team couldn't be happier with the Mollie Terminal: they say it's more efficient, more streamlined, and more sustainable.
Here's how the Mollie Terminal has helped Stadshavens Medemblik:
✅ Less errors, more efficiency
From i-Marina's platform, transaction amounts are forwarded directly to the payment terminal. This makes checkout faster and prevents errors when manually keying in amounts. Also, the link between Mollie and i-Marina means that the day's closure takes much less time.
"At the day's end, only cash payments are now processed," Jeroen says. "Should something be wrong, you immediately know where the error is. That saves us a lot of time."
✅ Less workload, more time for customers
Payments are faster and more efficient thanks to the Mollie Terminal. That means the workload is easier and port staff get more time for what really matters: welcoming and helping customers.
"We attach great importance to being good hosts," Jeroen says. "To make that possible, we want to organise the administrative tasks so that they take up as little time as possible.
✅ Less waste, more focus on sustainability
In 2023, Stadshavens Medemblik was again awarded the Blue Flag label, an international recognition for environmentally conscious marinas. Mollie Terminal also fits perfectly within the framework of sustainability because the pin slip is no longer printed out, saving a lot of paper.
"On busy weekends, the savings amount to several metres of paper per day," explains Jeroen. "Every guest receives a receipt showing payment and details such as access codes. However, customers don't need a paper receipt; they can check the payment on their account. We are working towards being at least 80% paperless – this is already a step in the right direction."
Discover Mollie Terminal
Mollie Terminal allows you to offer your customers the best in-person payment experience. Install it with just a few clicks, get expert support whenever you need it, and connect all your online and offline payments through one integration.
Want to discover how the terminal can simplify your daily operations? Learn more about the Mollie Terminal.
Discover Mollie Terminal
Mollie Terminal allows you to offer your customers the best in-person payment experience. Install it with just a few clicks, get expert support whenever you need it, and connect all your online and offline payments through one integration.
Want to discover how the terminal can simplify your daily operations? Learn more about the Mollie Terminal.
Discover Mollie Terminal
Mollie Terminal allows you to offer your customers the best in-person payment experience. Install it with just a few clicks, get expert support whenever you need it, and connect all your online and offline payments through one integration.
Want to discover how the terminal can simplify your daily operations? Learn more about the Mollie Terminal.
Discover Mollie Terminal
Mollie Terminal allows you to offer your customers the best in-person payment experience. Install it with just a few clicks, get expert support whenever you need it, and connect all your online and offline payments through one integration.
Want to discover how the terminal can simplify your daily operations? Learn more about the Mollie Terminal.
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