Trust is an essential component of the relationship between an ecommerce business and its customers. It is vital when customers buy from your online shop. That's why they need to be reassured when they use your payment service to make a transaction. That's why Mollie is chosen by ecommerce merchants who want to build a relationship of trust with their customers. It's also why Mollie is used by so many ecommerce merchants in France, Europe, and around the world.
Everything You Need to Know About VAD Contracts

What is a Distance Selling Payment?
When your customers make a purchase on your ecommerce site, they are making a distance selling payment. During the final shopping basket validation stage, the buyer is taken to a payment page. This page, hosted by the Mollie platform, is used to complete the transaction. This is the prerequisite for a distance selling payment to be made.
Mollie offers several payment facilities for all your customers. Thanks to your VAD contract, your customers can make their purchases on your ecommerce site and thus keep your business running, increase your turnover while benefiting from a high level of service, for example by paying in instalments or getting their money back.
Now you know what a VAD payment is. Let's now see how to subscribe to a VAD contract for the operation of your business.
How do I obtain a VAD contract?
A distance selling electronic payment contract, or VAD contract, is a pact between an ecommerce merchant in France and a bank. Under this contract, the bank allows the French merchant to make payments via its ecommerce site. The contract outlines all the payment methods used by the seller and the rates they charge for the sale of their products or the provision of payment services
The first step in obtaining a distance selling contract is to obtain authorisation from your bank. The bank will be the guarantor of transactions on your site, so it is essential to submit a bank file containing several documents as well as a business plan.
The bank may also ask for information about your online business, such as the URL of your ecommerce site, your e-mail address, the web host, your terms and conditions of sale and your contact details. This information is useful for drawing up technical specifications tailored to your business.
This is a long and tedious process, which can quickly prove complicated to put in place. The numerous administrative procedures involved can quickly become discouraging. Fortunately, there are new ways of saving time and energy. When you sign a contract with Mollie, all you have to do is add the Mollie payment system to your website. Customers select the payment method of their choice, enter their personal details and press "pay" to purchase the product or service you offer. Mollie then pays you and transfers the money to your bank account. No need to ask your bank and do a million administrative tasks, Mollie takes care of everything!
Mollie helps you set up your online payments
In order to simplify your day-to-day life and help you save energy by setting up payment methods on your ecommerce site, Mollie will support and guide you through the process.
Managing your VAD is simple, clear and easy with Mollie, so you'll have more peace of mind and an optimised ecommerce site.
Would you like to find out more? Don't hesitate to contact us. Together, we'll look at the different solutions available from Mollie, and suggest the best ones for your ecommerce site and your business. Depending on your products, your wishes and your needs, we take care to ensure that you benefit from a personalised service.
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