Sometimes a working day doesn't go as planned – and you forget to close the cash register. That's not a problem, because modern systems allow you to close the cash register retrospectively. This applies to both stationary cash registers and cash registers directly on the EC device.
To ensure that you do not lose any payments or receive them late, you should proceed as follows:
Step 1: Check your cash register system or EC device to see if there is an open closing. Many devices display a warning message or a note.
Step 2: Start the closing process manually via the menu. Look for terms such as ‘daily closing’, ‘Z closing’ or ‘cash register closing’.
Step 3: If you need the cash register closing on the EC device from the previous day or another date, select the corresponding day in the options.
Step 4: After closing, you can usually issue the receipt again – if necessary, the cash register cut can also be printed again via the EC device.
Step 5: Check whether all payments are now marked as ‘submitted’ or ‘closed’ so that the amounts are transferred to your bank.
These steps ensure that your cash register closing is created correctly – even if it is not done directly at the end of the day.