Mollie vs Adyen

Mollie and Adyen are payment service providers that offer businesses a single platform to accept payments, via different payment methods, from anywhere in the world.

While Mollie and Adyen have some similarities, they also have significant differences that all businesses and developers should understand. Mollie is focused on small- and medium-sized businesses (SMEs) and offers a hyper-localised solution, while Adyen focuses on larger enterprise businesses.

This guide will compare Adyen and Mollie, assessing their pricing, customer support, available insights, and ease of implementation and integration.

Adyen vs Mollie: how easy are they to implement and integrate?

Mollie is very easy to implement and integrate. Adyen is also easy to implement and integrate, but it may require some development work to launch.

Mollie takes an API-first approach and offers best-in-class integrations for WooCommerce, Magento and BigCommerce. SMEs love Mollie’s suite of integrations that make implementation and integration effortless.

Meanwhile, Adyen requires customisation to implement and fully integrate on your website. They are also missing integrations for Opencart, EQID, and Wix.

Summary

Mollie

• Quick and easy to implement and integrate
• API-first design
• Offers a suite of integrations ideal for SMEs
• Best-in-class integrations for WooCommerce, Magento and BigCommerce

Adyen

• Requires development to implement and integrate
• Missing integrations for Opencart, EQID, and Wix

Mollie vs Adyen pricing

Adyen typically serves larger global enterprise businesses. They have more domestic licences and can settle in more currencies than Mollie so they are better suited to an established international company.

Mollie offers a pay-as-you-go model, so you only pay for the transactions you successfully process. Adyen charges a per-transaction fee.

Mollie offers transparent pricing and all payment methods through one contract. That way, you have one main contact for all your payment questions. With Mollie, the connection to these payment methods is secure, stable, and built for high volume.

Want to set up recurring payments? With Mollie, there are no sign-up costs, lock-in contracts, or hidden fees. You only pay the applicable fee for successful transactions. Recurring payments are collected through debit / credit card or SEPA Direct Debit.

Adyen charges a a fixed processing fee plus a fee determined by the payment method. They also offer interchange +, which has benefits and drawbacks for customers. They also have a minimum invoice depending on industry or business model.

Summary

Mollie

• Only charge for successful transactions
• No lock-in contracts
• Easy to understand pricing

Adyen

• Charges a fixed processing fee plus a fee determined by the payment method
• Pricing can be complex for SMEs
• Without a blended rate, you can’t always forecast your costs

Adyen vs Mollie customer support

With Mollie, customer support is always available, no matter the size of your business. Mollie has dedicated support teams across Europe that can help resolve issues and offer payments guidance to help your business grow. Mollie has an ‘excellent’ score on Trustpilot, a customer-review platform.

Adyen offers 24/7 local support, but has a ‘poor’ rating on Trustpilot (as of 19th May 2022).

Mollie vs Adyen: What insights do they offer?

Mollie and Adyen offer many insights into payment processing, including data on transaction volume, average transaction value, and transaction approval rates. Additionally, they offer insights into customer behaviour, including information on customer spending patterns and preferences.

With Mollie, all customers can access a dashboard that allows you to manage payments and access extensive data to make well-informed business decisions at speed. The Mollie Dashboard provides:

• Real-time data
• Insights
• Reports

The Mollie Dashboard works flawlessly on every device – mobile, desktop, and tablet. Adyen’s Customer Area, which also allows their customers to manage payments and access real-time data, is available on desktop and has a light version available in their app.

Mollie makes it easy to locate specific payments. You can search for:

• Order number
• Amount paid
• Customer name

And filter by:

• Status
• Payment method
• Time period

And arrange entire lists by:

• Date
• Amount
• Status

With Mollie, you’ll have a detailed overview of your current balance, and real-time access to previous and upcoming invoices and payouts. And everything is exportable for your preferred accounting software. This makes administration easy, and full reconciliation effortless.

Adyen’s Customer Area provides all the basic insights that most payment providers offer. However, its interface has been designed for larger enterprises. Some simple insights – like transaction decline codes – are missing and need to be requested.

Summary

Mollie

• Responsive, easy to understand interface
• Customer-friendly mobile and tablet app

Adyen

• Offers all basic information that other payment providers offer
• Not available on mobile or tablet

Conclusion

If you are looking for a payment provider whose mission it is to help small- and medium-sized businesses increase sales and drive growth with a simplified payment solution, Mollie is the best choice for your business.

Mollie is trusted by more than 130,000 businesses, including Ernest Wright, Snag, Facetheory, and Lounge Underwear. It offers a frictionless, quick set up for businesses and best-in-class plugins and integrations, creating an effortless payment experience for your customers.

If you are part of a larger global enterprise business that has large teams of developers and sell globally, Adyen might be the best fit for your firm.