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Herr und Frau Klein – A concept store that builds trust
Their partnership with Mollie supports Beate and Stephan Klein's unique concept store, offering beautiful products for families and providing a trustworthy payment experience.
Their partnership with Mollie supports Beate and Stephan Klein's unique concept store, offering beautiful products for families and providing a trustworthy payment experience.
E-commerce
“You can find everything you need with us, in a beautiful way. And beautiful means wonderful design, high practicality, and clearly verifiable, clean origins.”
Beate Klein, founder @Herr und Frau Klein
There are some shops you walk into and immediately know: everything here is just right.
“Sometimes someone comes in, takes a quick look around, and then says, ‘Darling, we don’t need to go to any other shop,’” says Beate, who has been running “Herr und Frau Klein” with her husband Stephan for 18 years. Their concept store in Vienna is a special place for families and children, featuring a selection that’s not only practical but also beautifully designed.
There are some shops you walk into and immediately know: everything here is just right.
“Sometimes someone comes in, takes a quick look around, and then says, ‘Darling, we don’t need to go to any other shop,’” says Beate, who has been running “Herr und Frau Klein” with her husband Stephan for 18 years. Their concept store in Vienna is a special place for families and children, featuring a selection that’s not only practical but also beautifully designed.
There are some shops you walk into and immediately know: everything here is just right.
“Sometimes someone comes in, takes a quick look around, and then says, ‘Darling, we don’t need to go to any other shop,’” says Beate, who has been running “Herr und Frau Klein” with her husband Stephan for 18 years. Their concept store in Vienna is a special place for families and children, featuring a selection that’s not only practical but also beautifully designed.
From an idea to an institution
Beate and Stephan originally worked in the advertising industry. However, with the birth of their child, they began to ask themselves: Isn’t there a better, more thoughtful selection of products for families?
“Stephan and I both worked in advertising as creatives, and suddenly the thought came: Hmm, isn’t there a gap here?” The answer was Herr und Frau Klein: a place where customers don’t just shop but feel like guests. “Everyone who comes in is greeted and should feel comfortable here.”
This personal shopping experience has proven itself over the years and has made the store a staple in Vienna.
From an idea to an institution
Beate and Stephan originally worked in the advertising industry. However, with the birth of their child, they began to ask themselves: Isn’t there a better, more thoughtful selection of products for families?
“Stephan and I both worked in advertising as creatives, and suddenly the thought came: Hmm, isn’t there a gap here?” The answer was Herr und Frau Klein: a place where customers don’t just shop but feel like guests. “Everyone who comes in is greeted and should feel comfortable here.”
This personal shopping experience has proven itself over the years and has made the store a staple in Vienna.
From an idea to an institution
Beate and Stephan originally worked in the advertising industry. However, with the birth of their child, they began to ask themselves: Isn’t there a better, more thoughtful selection of products for families?
“Stephan and I both worked in advertising as creatives, and suddenly the thought came: Hmm, isn’t there a gap here?” The answer was Herr und Frau Klein: a place where customers don’t just shop but feel like guests. “Everyone who comes in is greeted and should feel comfortable here.”
This personal shopping experience has proven itself over the years and has made the store a staple in Vienna.
Trusted payments on-and-offline
Trust plays a role not only in product selection but also in payment. “The moment a customer entrusts us with their money is a very sacred moment,” says Stephan Klein. That’s why it was essential for him and Beate to find a solution that is both secure and simple.
With two cash registers in their store and a thriving online shop, it was important for Herr und Frau Klein to have a flexible and reliable omnichannel payment solution.
“We offer in-person payments in our store wirh two cash registers, but we also offer all conceivable payment options in our online shop. And Mollie really covers all of it wonderfully.”
The integration of Mollie and JTL has been especially helpful. This all-in-one package is the perfect solution for omnichannel payment processing. All payments in the JTL online shop, in the JTL merchandise management system, and in-person payments in the store via the Mollie terminal go through a central platform and a single settlement file. This way, Stephan and Beate always maintain a clear overview, without any complex processes.
Trusted payments on-and-offline
Trust plays a role not only in product selection but also in payment. “The moment a customer entrusts us with their money is a very sacred moment,” says Stephan Klein. That’s why it was essential for him and Beate to find a solution that is both secure and simple.
With two cash registers in their store and a thriving online shop, it was important for Herr und Frau Klein to have a flexible and reliable omnichannel payment solution.
“We offer in-person payments in our store wirh two cash registers, but we also offer all conceivable payment options in our online shop. And Mollie really covers all of it wonderfully.”
The integration of Mollie and JTL has been especially helpful. This all-in-one package is the perfect solution for omnichannel payment processing. All payments in the JTL online shop, in the JTL merchandise management system, and in-person payments in the store via the Mollie terminal go through a central platform and a single settlement file. This way, Stephan and Beate always maintain a clear overview, without any complex processes.
Trusted payments on-and-offline
Trust plays a role not only in product selection but also in payment. “The moment a customer entrusts us with their money is a very sacred moment,” says Stephan Klein. That’s why it was essential for him and Beate to find a solution that is both secure and simple.
With two cash registers in their store and a thriving online shop, it was important for Herr und Frau Klein to have a flexible and reliable omnichannel payment solution.
“We offer in-person payments in our store wirh two cash registers, but we also offer all conceivable payment options in our online shop. And Mollie really covers all of it wonderfully.”
The integration of Mollie and JTL has been especially helpful. This all-in-one package is the perfect solution for omnichannel payment processing. All payments in the JTL online shop, in the JTL merchandise management system, and in-person payments in the store via the Mollie terminal go through a central platform and a single settlement file. This way, Stephan and Beate always maintain a clear overview, without any complex processes.
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"This is one of the reasons we chose Mollie. It's an easy process for us, and it's an easy process for the customer. It's secure, and it builds trust."
Stephan Klein, founder @Herr und Frau Klein
Always in motion, always with heart
For Herr und Frau Klein, there is no such thing as standing still. “ We really thrive on continuously rethinking, and questioning ourselves.” And our customers can feel our dedication. We often hear them say “You walk in here and you can tell that the people running the store do so with love”.
For Beate and Stephan, this is one of the finest compliments and the best proof that their vision is working.
Scaling your business in Europe and need a payments partner that will work with you, not just for you?
Let's talk.
Always in motion, always with heart
For Herr und Frau Klein, there is no such thing as standing still. “ We really thrive on continuously rethinking, and questioning ourselves.” And our customers can feel our dedication. We often hear them say “You walk in here and you can tell that the people running the store do so with love”.
For Beate and Stephan, this is one of the finest compliments and the best proof that their vision is working.
Scaling your business in Europe and need a payments partner that will work with you, not just for you?
Let's talk.
Always in motion, always with heart
For Herr und Frau Klein, there is no such thing as standing still. “ We really thrive on continuously rethinking, and questioning ourselves.” And our customers can feel our dedication. We often hear them say “You walk in here and you can tell that the people running the store do so with love”.
For Beate and Stephan, this is one of the finest compliments and the best proof that their vision is working.
Scaling your business in Europe and need a payments partner that will work with you, not just for you?
Let's talk.
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Mis geen enkele update. Ontvang productupdates, nieuws en succesverhalen van andere Mollie-klanten rechtstreeks in je mailbox.
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