Payments for Returns Made Easy

Mollie for Sendcloud

Mollie has teamed up with Sendcloud to offer a customer friendly paid return process and handle payments for hassle-free returns. Sendcloud’s integration with Mollie is a first to market integration within Sendcloud’s Returns Portal.

Enable your shoppers to return purchased goods and offer returns as a paid option without the need to charge more or reduce your margins on each sale. This new integration allows you to accept all leading EU payment methods within Sendcloud almost instantly, making payments a seamless experience for your shoppers.

Mollie and Sendcloud are your one-stop-shop solution for online payments and shipping to accelerate your growth.

Why Mollie with Sendcloud

Fast and easy to integrate, Sendcloud’s Paid Return feature with Mollie offers:

  • A one-stop-shop solution for payments and shipping: easily connect to your Mollie account or create a new one directly from the settings of your Sendcloud Return Portal.

  • Simplify your returns process: no more customer service mayhem. Shoppers can now pay for the return fee directly via Mollie, within the Sendcloud Return Portal.

  • Hassle-free return management: access all paid transactions in the return detail page of your Portal. The return fee won’t be deducted from the estimated refund amount shown on the page.

  • Customisable to your needs: select which countries you want to enable for paid returns and choose the payment methods accepted among Mollie’s 20+ instant payment methods.


  • Smart dunning: Automatically retry payments if the payment fails, avoiding payments being cancelled by unexpected failures.

  • Seamless payment changes: Mollie and Sendcloud support cancellations from your customers. The processes are managed by Mollie, pre-built and displayed in your SendCloud Return Portal.

  • Automatic, advanced compliance: Mollie conforms to the best global banking standards. Even when regulations change, you don’t have to do anything – you’ll always be compliant.

  • Multilingual support: Sendcloud is there to support you throughout the integration while Mollie’s multilingual customer service and technical support teams are available for any payment related queries you may have.

Honest pricing, no lock-in contract

  • Transparent pricing: With Mollie, you only pay a fixed fee for each successful transaction. Read more about Mollie Pricing.

  • No lock-in contract: Start accepting payments today and leave whenever you like.

Get Started with Mollie x Sendcloud

Reduce manual work and enable your customers to pay for the return fee directly in the Sendcloud Return Portal. In your Return Portal settings, set up the return fee, then connect your Mollie account to start accepting payments. If you don’t have a Mollie account yet, you can easily create one and get started in a few minutes.

Compatible with our products:

Compatible with our products:

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