Opportunities for e-commerce in times of crisis: This is how online retailers navigate through a changing world

Together with ECC Cologne, we asked 100 German online retailers what measures they are taking in e-commerce in times of crisis. The results can now be found in the current study.

The most important results of our study at a glance

  • The majority of online retailers expect consumer spending to decrease.
  • The biggest challenges include high energy, logistics and purchasing costs as well as bottlenecks and failures in the supply chain.
  • Strategic investments such as B. in online marketing, marketplaces and payments are still the priority for most online retailers.
  • Online shops remain the means against the crisis – here there are optimizations in the areas of payments, fraud prevention and integration.

All results can be found in the current study.

Hard times? Let's tackle it together.

At Mollie, we are here for you in difficult times.

  • Our transparent prices adapt to your transactions.
  • Thanks to flexible contracts, you can decide for yourself when you use Mollie – or not.
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