For the current study ''eCommerce Experience Report Fashion'', our partner and eCommerce specialist creativestyle took a closer look at the 20 biggest online retailers in the fashion sector in Germany. On the basis of 104 test criteria, they wanted to find out how the user experience is going in the biggest shops in the fashion industry. Thus, creativestyle provides the first structured inventory of its kind that covers all phases: Starting with the shop visit with product presentation and selection, through the order, to delivery and return of the goods.
In the following‚ we present the most important results of the study and show you why the customer experience in eCommerce is particularly important for online stores in the fashion industry – and what role payments play in this.
For the current study ''eCommerce Experience Report Fashion'', our partner and eCommerce specialist creativestyle took a closer look at the 20 biggest online retailers in the fashion sector in Germany. On the basis of 104 test criteria, they wanted to find out how the user experience is going in the biggest shops in the fashion industry. Thus, creativestyle provides the first structured inventory of its kind that covers all phases: Starting with the shop visit with product presentation and selection, through the order, to delivery and return of the goods.
In the following‚ we present the most important results of the study and show you why the customer experience in eCommerce is particularly important for online stores in the fashion industry – and what role payments play in this.
For the current study ''eCommerce Experience Report Fashion'', our partner and eCommerce specialist creativestyle took a closer look at the 20 biggest online retailers in the fashion sector in Germany. On the basis of 104 test criteria, they wanted to find out how the user experience is going in the biggest shops in the fashion industry. Thus, creativestyle provides the first structured inventory of its kind that covers all phases: Starting with the shop visit with product presentation and selection, through the order, to delivery and return of the goods.
In the following‚ we present the most important results of the study and show you why the customer experience in eCommerce is particularly important for online stores in the fashion industry – and what role payments play in this.
For the current study ''eCommerce Experience Report Fashion'', our partner and eCommerce specialist creativestyle took a closer look at the 20 biggest online retailers in the fashion sector in Germany. On the basis of 104 test criteria, they wanted to find out how the user experience is going in the biggest shops in the fashion industry. Thus, creativestyle provides the first structured inventory of its kind that covers all phases: Starting with the shop visit with product presentation and selection, through the order, to delivery and return of the goods.
In the following‚ we present the most important results of the study and show you why the customer experience in eCommerce is particularly important for online stores in the fashion industry – and what role payments play in this.