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Guzco + Mollie: Automate dispute resolution
Recover lost revenue and automate chargeback defenses for your online store
Mollie is your connection for accepting payments. Guzco is your connection for managing what happens when a payment goes wrong. Recover revenue you are currently writing off without increasing manual work for your team.
Turn disputes into recovered revenue
Defending chargebacks across different platforms and carriers takes hours of manual work from your support and finance teams. Guzco eliminates this admin by automatically gathering delivery signatures, return statuses, and order logs to build your evidence.
Guzco connects directly with Mollie to compile tracking details, structure evidence packages, and contest chargebacks before deadlines expire.
Everything you need to recover disputed revenue
Automated dispute submission: Guzco extracts tracking data from carriers and sends structured evidence packages directly to Mollie’s dispute portal.
Comprehensive payment method coverage: Protect revenue across major payment methods, including credit and debit card payments like Mastercard and Visa, Klarna, Riverty and PayPal.
Precise evidence mapping: Automatically attach the specific documentation required for each dispute code, ensuring claims are filed with the correct proof.
Proactive dispute prevention: Scores orders based on carrier data before shipping through Guzco’s partnership with PostNL, stopping disputes before they happen.
Real-time deadline tracking: Meet every response window through continuous automated monitoring.
Transparent analytics: Track recovered revenue and win rates alongside your Mollie transaction details.
Get started in minutes
Before you begin, ensure you have an active Mollie account, and contact Guzco to arrange a signed Guzco agreement, a data processing agreement, and admin access to your webshop.
Grant API access. Connect Guzco to your Mollie account, to hand over dispute management without any development work.
Import your history. Guzco loads your past payments and disputes, giving you immediate insight into your current win rates and revenue loss.
Connect your data sources. Link your webshop, shipping carriers, and returns provider to provide the complete evidence required to secure a win.
Define your rules. Choose which disputes you want to automate and which to review first.
Once set up, Guzco monitors your disputes, builds the evidence, and files responses before deadlines expire.
Recover disputed revenue on autopilot
Leave dispute management to Mollie and Guzco.
