How the Boundary between Offline and Online Payments Is Blurring

How the Boundary between Offline and Online Payments Is Blurring

How the Boundary between Offline and Online Payments Is Blurring

How the Boundary between Offline and Online Payments Is Blurring

We order and pay online more frequently, even in a physical store or hospitality venue. The trend is clear: the boundary between the offline and online worlds is fading.

We order and pay online more frequently, even in a physical store or hospitality venue. The trend is clear: the boundary between the offline and online worlds is fading.

Payments-and-checkout

May 31, 2022

Paying for a latte macchiato in a coffee bar using a QR code or ordering fries at a chip shop via a payment kiosk: since the pandemic, this has become commonplace. And it seems this new habit is here to stay, as the line between offline and online continues to blur. Fortunately, the combination of in-person purchasing and digital payment proves to be a hit for both merchants and consumers. Easy and efficient, that's the conclusion.

Imagine this: you run a bustling hospitality venue packed to the brim. You and your staff are undoubtedly running around tirelessly. In such a scenario, a ordering platform can be very beneficial. You place a QR code on the tables, which customers can simply scan with their smartphones. They view your menu, place an order, and pay immediately via Mollie. You see the order pop up on your POS system and can get to work. Easy!

Hospitality Group MTM, an organisation managing various establishments in Gent, uses QR codes linked to payments through Mollie in its bars and restaurants. The same goes for holiday park Center Parcs. You can check out the restaurant menu via a QR code, but you can also book activities and even order groceries through the same method.

Paying for a latte macchiato in a coffee bar using a QR code or ordering fries at a chip shop via a payment kiosk: since the pandemic, this has become commonplace. And it seems this new habit is here to stay, as the line between offline and online continues to blur. Fortunately, the combination of in-person purchasing and digital payment proves to be a hit for both merchants and consumers. Easy and efficient, that's the conclusion.

Imagine this: you run a bustling hospitality venue packed to the brim. You and your staff are undoubtedly running around tirelessly. In such a scenario, a ordering platform can be very beneficial. You place a QR code on the tables, which customers can simply scan with their smartphones. They view your menu, place an order, and pay immediately via Mollie. You see the order pop up on your POS system and can get to work. Easy!

Hospitality Group MTM, an organisation managing various establishments in Gent, uses QR codes linked to payments through Mollie in its bars and restaurants. The same goes for holiday park Center Parcs. You can check out the restaurant menu via a QR code, but you can also book activities and even order groceries through the same method.

Paying for a latte macchiato in a coffee bar using a QR code or ordering fries at a chip shop via a payment kiosk: since the pandemic, this has become commonplace. And it seems this new habit is here to stay, as the line between offline and online continues to blur. Fortunately, the combination of in-person purchasing and digital payment proves to be a hit for both merchants and consumers. Easy and efficient, that's the conclusion.

Imagine this: you run a bustling hospitality venue packed to the brim. You and your staff are undoubtedly running around tirelessly. In such a scenario, a ordering platform can be very beneficial. You place a QR code on the tables, which customers can simply scan with their smartphones. They view your menu, place an order, and pay immediately via Mollie. You see the order pop up on your POS system and can get to work. Easy!

Hospitality Group MTM, an organisation managing various establishments in Gent, uses QR codes linked to payments through Mollie in its bars and restaurants. The same goes for holiday park Center Parcs. You can check out the restaurant menu via a QR code, but you can also book activities and even order groceries through the same method.

Paying for a latte macchiato in a coffee bar using a QR code or ordering fries at a chip shop via a payment kiosk: since the pandemic, this has become commonplace. And it seems this new habit is here to stay, as the line between offline and online continues to blur. Fortunately, the combination of in-person purchasing and digital payment proves to be a hit for both merchants and consumers. Easy and efficient, that's the conclusion.

Imagine this: you run a bustling hospitality venue packed to the brim. You and your staff are undoubtedly running around tirelessly. In such a scenario, a ordering platform can be very beneficial. You place a QR code on the tables, which customers can simply scan with their smartphones. They view your menu, place an order, and pay immediately via Mollie. You see the order pop up on your POS system and can get to work. Easy!

Hospitality Group MTM, an organisation managing various establishments in Gent, uses QR codes linked to payments through Mollie in its bars and restaurants. The same goes for holiday park Center Parcs. You can check out the restaurant menu via a QR code, but you can also book activities and even order groceries through the same method.

Less Chance of Errors

Are you the owner of a chip shop, pizzeria, or another takeaway restaurant? Then a payment kiosk is handy. Customers make their selection via the kiosk, pay, and wait for their order. You don't even need to note it down, reducing the chance of errors (was that customer's order three portions of fries or two?).

De Frietschap, a chip shop in Gent promising the best fries in the city, uses ordering kiosks to streamline and improve the ordering process. Payment through these kiosks is done conveniently with a QR code via Mollie.

Are you the owner of a chip shop, pizzeria, or another takeaway restaurant? Then a payment kiosk is handy. Customers make their selection via the kiosk, pay, and wait for their order. You don't even need to note it down, reducing the chance of errors (was that customer's order three portions of fries or two?).

De Frietschap, a chip shop in Gent promising the best fries in the city, uses ordering kiosks to streamline and improve the ordering process. Payment through these kiosks is done conveniently with a QR code via Mollie.

Are you the owner of a chip shop, pizzeria, or another takeaway restaurant? Then a payment kiosk is handy. Customers make their selection via the kiosk, pay, and wait for their order. You don't even need to note it down, reducing the chance of errors (was that customer's order three portions of fries or two?).

De Frietschap, a chip shop in Gent promising the best fries in the city, uses ordering kiosks to streamline and improve the ordering process. Payment through these kiosks is done conveniently with a QR code via Mollie.

Are you the owner of a chip shop, pizzeria, or another takeaway restaurant? Then a payment kiosk is handy. Customers make their selection via the kiosk, pay, and wait for their order. You don't even need to note it down, reducing the chance of errors (was that customer's order three portions of fries or two?).

De Frietschap, a chip shop in Gent promising the best fries in the city, uses ordering kiosks to streamline and improve the ordering process. Payment through these kiosks is done conveniently with a QR code via Mollie.

Create Your QR Code

QR codes aren't only useful for hospitality venues. Any business can use them to handle payments, whether you're sending an invoice via mail or digitally: put a QR code on the document, and the likelihood of your customer paying the invoice promptly increases. For example, the Socialist Mutual Health Insurance has been using a QR code on invoices for this reason. Simply scan and done. It's much less hassle than a bank transfer or manually entering all details in your banking app.

Speaking of apps: with Mollie's app, creating a QR code is straightforward. So, if you don't have a card with a QR code in your establishment, you can still facilitate payment via such a code, thanks to the Mollie app. No more searching for cash or bank cards in the wallet and farewell to the payment terminal!

QR codes aren't only useful for hospitality venues. Any business can use them to handle payments, whether you're sending an invoice via mail or digitally: put a QR code on the document, and the likelihood of your customer paying the invoice promptly increases. For example, the Socialist Mutual Health Insurance has been using a QR code on invoices for this reason. Simply scan and done. It's much less hassle than a bank transfer or manually entering all details in your banking app.

Speaking of apps: with Mollie's app, creating a QR code is straightforward. So, if you don't have a card with a QR code in your establishment, you can still facilitate payment via such a code, thanks to the Mollie app. No more searching for cash or bank cards in the wallet and farewell to the payment terminal!

QR codes aren't only useful for hospitality venues. Any business can use them to handle payments, whether you're sending an invoice via mail or digitally: put a QR code on the document, and the likelihood of your customer paying the invoice promptly increases. For example, the Socialist Mutual Health Insurance has been using a QR code on invoices for this reason. Simply scan and done. It's much less hassle than a bank transfer or manually entering all details in your banking app.

Speaking of apps: with Mollie's app, creating a QR code is straightforward. So, if you don't have a card with a QR code in your establishment, you can still facilitate payment via such a code, thanks to the Mollie app. No more searching for cash or bank cards in the wallet and farewell to the payment terminal!

QR codes aren't only useful for hospitality venues. Any business can use them to handle payments, whether you're sending an invoice via mail or digitally: put a QR code on the document, and the likelihood of your customer paying the invoice promptly increases. For example, the Socialist Mutual Health Insurance has been using a QR code on invoices for this reason. Simply scan and done. It's much less hassle than a bank transfer or manually entering all details in your banking app.

Speaking of apps: with Mollie's app, creating a QR code is straightforward. So, if you don't have a card with a QR code in your establishment, you can still facilitate payment via such a code, thanks to the Mollie app. No more searching for cash or bank cards in the wallet and farewell to the payment terminal!

Too Impersonal? Not at All

All well and good, this efficiency and convenience. But doesn't it get a bit too impersonal over time? After all, no one comes to your table to take your order and engage in friendly 'good weather, hey' chit-chat. Is the interaction gone? On the contrary, the interaction will be more profound and useful. For example, you settle in a coffee bar, know what you want to order, so you scan the QR code, find your drink, and voila, you've paid. Smooth. But someone at the table next to you is undecided. Will it be an espresso? Cappuccino? Latte this or latte that? You've already ordered online, so the barista has more time to help the other person decide.

All well and good, this efficiency and convenience. But doesn't it get a bit too impersonal over time? After all, no one comes to your table to take your order and engage in friendly 'good weather, hey' chit-chat. Is the interaction gone? On the contrary, the interaction will be more profound and useful. For example, you settle in a coffee bar, know what you want to order, so you scan the QR code, find your drink, and voila, you've paid. Smooth. But someone at the table next to you is undecided. Will it be an espresso? Cappuccino? Latte this or latte that? You've already ordered online, so the barista has more time to help the other person decide.

All well and good, this efficiency and convenience. But doesn't it get a bit too impersonal over time? After all, no one comes to your table to take your order and engage in friendly 'good weather, hey' chit-chat. Is the interaction gone? On the contrary, the interaction will be more profound and useful. For example, you settle in a coffee bar, know what you want to order, so you scan the QR code, find your drink, and voila, you've paid. Smooth. But someone at the table next to you is undecided. Will it be an espresso? Cappuccino? Latte this or latte that? You've already ordered online, so the barista has more time to help the other person decide.

All well and good, this efficiency and convenience. But doesn't it get a bit too impersonal over time? After all, no one comes to your table to take your order and engage in friendly 'good weather, hey' chit-chat. Is the interaction gone? On the contrary, the interaction will be more profound and useful. For example, you settle in a coffee bar, know what you want to order, so you scan the QR code, find your drink, and voila, you've paid. Smooth. But someone at the table next to you is undecided. Will it be an espresso? Cappuccino? Latte this or latte that? You've already ordered online, so the barista has more time to help the other person decide.

A Win-Win for Everyone

For many businesses, the blurring of the line between online and offline is advantageous. Tools like ordering platforms or kiosks allow you to operate with slightly fewer staff. Still, that staff can work more efficiently and simultaneously provide better service to your customers. Moreover, there's a greater chance that people will order something extra. "It's so quick with a QR code, so why not quickly ask for another coffee?" many customers reason. In the COVID-19 era, people quickly learned to use QR codes, payment links, and kiosks, and in just two years, it has become a habit. A good habit, as it has turned into a clear win-win for everyone. Efficiency for the merchant, a seamless experience for the customer.

For many businesses, the blurring of the line between online and offline is advantageous. Tools like ordering platforms or kiosks allow you to operate with slightly fewer staff. Still, that staff can work more efficiently and simultaneously provide better service to your customers. Moreover, there's a greater chance that people will order something extra. "It's so quick with a QR code, so why not quickly ask for another coffee?" many customers reason. In the COVID-19 era, people quickly learned to use QR codes, payment links, and kiosks, and in just two years, it has become a habit. A good habit, as it has turned into a clear win-win for everyone. Efficiency for the merchant, a seamless experience for the customer.

For many businesses, the blurring of the line between online and offline is advantageous. Tools like ordering platforms or kiosks allow you to operate with slightly fewer staff. Still, that staff can work more efficiently and simultaneously provide better service to your customers. Moreover, there's a greater chance that people will order something extra. "It's so quick with a QR code, so why not quickly ask for another coffee?" many customers reason. In the COVID-19 era, people quickly learned to use QR codes, payment links, and kiosks, and in just two years, it has become a habit. A good habit, as it has turned into a clear win-win for everyone. Efficiency for the merchant, a seamless experience for the customer.

For many businesses, the blurring of the line between online and offline is advantageous. Tools like ordering platforms or kiosks allow you to operate with slightly fewer staff. Still, that staff can work more efficiently and simultaneously provide better service to your customers. Moreover, there's a greater chance that people will order something extra. "It's so quick with a QR code, so why not quickly ask for another coffee?" many customers reason. In the COVID-19 era, people quickly learned to use QR codes, payment links, and kiosks, and in just two years, it has become a habit. A good habit, as it has turned into a clear win-win for everyone. Efficiency for the merchant, a seamless experience for the customer.

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MollieGrowthHow the Boundary between Offline and Online Payments Is Blurring
MollieGrowthHow the Boundary between Offline and Online Payments Is Blurring