For companies in the furniture industry, venturing into online business proves challenging due to logistical barriers and high costs. We spoke to Casarista founder Georg Walchshofer to delve into why Mollie emerged as the optimal choice for the company.

"Customised furniture may seem expensive and complicated, but for Georg Walchshofer, it was the impetus behind founding Casarista. The primary goal? Providing customers with personalised, high-quality furniture swiftly and affordably. Casarista's 3D configurator allows customers to design their own furniture from a staggering 450 million configuration options for sofas alone."

Casarista's Dual Presence: Online and Offline

Casarista's online shop commenced operations in 2020, coinciding with the opening of the Graz showroom. Despite this digital leap, the company remains dedicated to its brick-and-mortar operations. With additional shops in Cologne, three showrooms in Munich, Berlin, and Vienna, along with 15 partner cafés, customers can physically experience the quality of Casarista sofas.

Personal Service First and Foremost

"While it's convenient for customers to test a sofa in a café, presenting the extensive variety offered by the 3D configurator posed a real challenge, as explained by founder and Managing Director Georg Walchshofer. 'Personal service is our top priority,' he emphasises in our conversation. This commitment is reflected in the numerous positive Trustpilot and Google reviews that the company has garnered."

Mollie: Simplifying Integration

Georg Walchshofer sought a payment provider offering quick and easy integration into the online shop—leading to Mollie. "We needed a robust interface to let the team focus on other priorities," notes Walchshofer. Mollie's uncomplicated onboarding and low entry hurdles for technical integration streamlined the process. Walchshofer adds, "We were genuinely impressed by the top-notch service, featuring a dedicated contact person and robust support from Mollie."

"'We need the most common payment methods.'"

In selecting a payment service provider, Casarista prioritised accessibility for the majority of customers through the availability of common payment methods. Mollie stood out by offering over 25 local and international payment options, including credit card payments, PayPal, Klarna, SOFORT, purchase on account, and more. Walchshofer underscores, "It was crucial for us to avoid separate integrations for each payment method, and that seamlessly worked with Mollie." With Mollie, Casarista has found its inaugural payment service provider that aligns seamlessly with the company, customer expectations, and team dynamics.