ClickOutil

ClickOutil

ClickOutil

How the French Retailer Improved Its Payment Experience with Mollie

How the French Retailer Improved Its Payment Experience with Mollie

Ecommerce

Ecommerce

Ecommerce

+13%

+13%

+13%

conversion increase

9%

9%

9%

of payments made via Apple Pay

“We needed a one-page payment solution”

Clément Rosset, E-commerce Manager, ClickOutil

Founded in 1973 in the Savoie region, Savoie Outillage Service started as a power tool repair shop. In 2004, the founder’s son joined the business, marking a strategic turning point. A visionary, he saw the potential of online commerce and in 2009 launched ClickOutil, a PrestaShop-based e-commerce store specializing in tools for woodworking and carpentry professionals.

From its headquarters in les Alpes, ClickOutil combines traditional know-how with digital ambition. But despite having a high-performing website, one persistent issue remained: friction at checkout, leading to cart abandonment and loss of revenue.

By integrating Mollie, ClickOutil significantly reduced this friction by offering a seamless, modern, and customer-friendly payment experience.

This video is in french

Let’s take a closer look at the challenges faced, the solutions implemented with Mollie, and the concrete results achieved.

Founded in 1973 in the Savoie region, Savoie Outillage Service started as a power tool repair shop. In 2004, the founder’s son joined the business, marking a strategic turning point. A visionary, he saw the potential of online commerce and in 2009 launched ClickOutil, a PrestaShop-based e-commerce store specializing in tools for woodworking and carpentry professionals.

From its headquarters in les Alpes, ClickOutil combines traditional know-how with digital ambition. But despite having a high-performing website, one persistent issue remained: friction at checkout, leading to cart abandonment and loss of revenue.

By integrating Mollie, ClickOutil significantly reduced this friction by offering a seamless, modern, and customer-friendly payment experience.

This video is in french

Let’s take a closer look at the challenges faced, the solutions implemented with Mollie, and the concrete results achieved.

Founded in 1973 in the Savoie region, Savoie Outillage Service started as a power tool repair shop. In 2004, the founder’s son joined the business, marking a strategic turning point. A visionary, he saw the potential of online commerce and in 2009 launched ClickOutil, a PrestaShop-based e-commerce store specializing in tools for woodworking and carpentry professionals.

From its headquarters in les Alpes, ClickOutil combines traditional know-how with digital ambition. But despite having a high-performing website, one persistent issue remained: friction at checkout, leading to cart abandonment and loss of revenue.

By integrating Mollie, ClickOutil significantly reduced this friction by offering a seamless, modern, and customer-friendly payment experience.

This video is in french

Let’s take a closer look at the challenges faced, the solutions implemented with Mollie, and the concrete results achieved.

Payment Flow: ClickOutil’s Weak Link in Conversion

Like many PrestaShop merchants, ClickOutil experienced friction during the payment stage, impacting customer experience and conversion rates. The checkout flow was not suited to the needs of its clientele, particularly professionals and frequent buyers.

“We needed a one-page payment solution,” explains Clément Rosset, E-commerce Manager at ClickOutil, highlighting the need for a more intuitive and direct path to purchase.

The company also sought greater flexibility, with modern features designed to:

  • Reduce friction at checkout;

  • Offer a unified, intuitive one-page experience, including saved credit cards;

  • Integrate diverse and secure payment methods such as Apple Pay;

  • Adapt to B2B-specific requirements.

"We chose a new, more flexible PSP that supports card saving and payment methods suited to all users"

— Clément Rosset, E-commerce Manager, ClickOutil

Payment Flow: ClickOutil’s Weak Link in Conversion

Like many PrestaShop merchants, ClickOutil experienced friction during the payment stage, impacting customer experience and conversion rates. The checkout flow was not suited to the needs of its clientele, particularly professionals and frequent buyers.

“We needed a one-page payment solution,” explains Clément Rosset, E-commerce Manager at ClickOutil, highlighting the need for a more intuitive and direct path to purchase.

The company also sought greater flexibility, with modern features designed to:

  • Reduce friction at checkout;

  • Offer a unified, intuitive one-page experience, including saved credit cards;

  • Integrate diverse and secure payment methods such as Apple Pay;

  • Adapt to B2B-specific requirements.

"We chose a new, more flexible PSP that supports card saving and payment methods suited to all users"

— Clément Rosset, E-commerce Manager, ClickOutil

Payment Flow: ClickOutil’s Weak Link in Conversion

Like many PrestaShop merchants, ClickOutil experienced friction during the payment stage, impacting customer experience and conversion rates. The checkout flow was not suited to the needs of its clientele, particularly professionals and frequent buyers.

“We needed a one-page payment solution,” explains Clément Rosset, E-commerce Manager at ClickOutil, highlighting the need for a more intuitive and direct path to purchase.

The company also sought greater flexibility, with modern features designed to:

  • Reduce friction at checkout;

  • Offer a unified, intuitive one-page experience, including saved credit cards;

  • Integrate diverse and secure payment methods such as Apple Pay;

  • Adapt to B2B-specific requirements.

"We chose a new, more flexible PSP that supports card saving and payment methods suited to all users"

— Clément Rosset, E-commerce Manager, ClickOutil

Mollie: A Growth-Driven PSP, Built for a Seamless Payment Experience

After reviewing several providers, Mollie stood out as the ideal solution for ClickOutil, thanks in part to its native compatibility with PrestaShop. With its official module available on the PrestaShop Addons marketplace, Mollie can be installed in just a few clicks—no advanced technical knowledge required. This native compatibility also ensures that store updates don’t disrupt the payment flow while maintaining a smooth and secure checkout experience.

The integration, launched in August, was completed by September—just in time to handle major shopping events like Black Friday and Christmas with confidence.

PrestaShop, a widely adopted open-source platform in Europe, is known for its flexibility and low entry cost. It allows SMEs like ClickOutil to tailor their store to their needs. However, to ensure sustainable growth, it’s essential to pair this solid foundation with high-performing payment tools—this is where Mollie proves to be a strategic asset.

Among Mollie’s features, several stood out as a perfect match for ClickOutil:

  • One Page Checkout, reducing steps and simplifying the buying journey

  • Card saving functionality for recurring purchases

  • Pay in 3 or 4 installments with Alma, especially appreciated for higher-priced items

  • Integration of modern payment methods like Apple Pay

  • Support for administrative mandates, essential for B2B clients

  • Dynamic 3DS, adjusting ID verification based on customer profile

The team also appreciated the Mollie mobile app (iOS and Android), which allows real-time payment tracking via smartphone.

Continuing its mobile optimization, ClickOutil is considering enabling Google Pay as a next step.

Mollie: A Growth-Driven PSP, Built for a Seamless Payment Experience

After reviewing several providers, Mollie stood out as the ideal solution for ClickOutil, thanks in part to its native compatibility with PrestaShop. With its official module available on the PrestaShop Addons marketplace, Mollie can be installed in just a few clicks—no advanced technical knowledge required. This native compatibility also ensures that store updates don’t disrupt the payment flow while maintaining a smooth and secure checkout experience.

The integration, launched in August, was completed by September—just in time to handle major shopping events like Black Friday and Christmas with confidence.

PrestaShop, a widely adopted open-source platform in Europe, is known for its flexibility and low entry cost. It allows SMEs like ClickOutil to tailor their store to their needs. However, to ensure sustainable growth, it’s essential to pair this solid foundation with high-performing payment tools—this is where Mollie proves to be a strategic asset.

Among Mollie’s features, several stood out as a perfect match for ClickOutil:

  • One Page Checkout, reducing steps and simplifying the buying journey

  • Card saving functionality for recurring purchases

  • Pay in 3 or 4 installments with Alma, especially appreciated for higher-priced items

  • Integration of modern payment methods like Apple Pay

  • Support for administrative mandates, essential for B2B clients

  • Dynamic 3DS, adjusting ID verification based on customer profile

The team also appreciated the Mollie mobile app (iOS and Android), which allows real-time payment tracking via smartphone.

Continuing its mobile optimization, ClickOutil is considering enabling Google Pay as a next step.

Mollie: A Growth-Driven PSP, Built for a Seamless Payment Experience

After reviewing several providers, Mollie stood out as the ideal solution for ClickOutil, thanks in part to its native compatibility with PrestaShop. With its official module available on the PrestaShop Addons marketplace, Mollie can be installed in just a few clicks—no advanced technical knowledge required. This native compatibility also ensures that store updates don’t disrupt the payment flow while maintaining a smooth and secure checkout experience.

The integration, launched in August, was completed by September—just in time to handle major shopping events like Black Friday and Christmas with confidence.

PrestaShop, a widely adopted open-source platform in Europe, is known for its flexibility and low entry cost. It allows SMEs like ClickOutil to tailor their store to their needs. However, to ensure sustainable growth, it’s essential to pair this solid foundation with high-performing payment tools—this is where Mollie proves to be a strategic asset.

Among Mollie’s features, several stood out as a perfect match for ClickOutil:

  • One Page Checkout, reducing steps and simplifying the buying journey

  • Card saving functionality for recurring purchases

  • Pay in 3 or 4 installments with Alma, especially appreciated for higher-priced items

  • Integration of modern payment methods like Apple Pay

  • Support for administrative mandates, essential for B2B clients

  • Dynamic 3DS, adjusting ID verification based on customer profile

The team also appreciated the Mollie mobile app (iOS and Android), which allows real-time payment tracking via smartphone.

Continuing its mobile optimization, ClickOutil is considering enabling Google Pay as a next step.

Measurable, Immediate Results

Mollie had an immediate and measurable impact, with ClickOutil reporting:

  • A +13% increase in conversion rate within the first two weeks of going live

  • 9% of payments made via Apple Pay just two weeks after launch

These results clearly indicate an improved user experience and stronger customer loyalty. The Savoyard company gained in smoothness, security, and above all, performance—without overloading its internal resources.

Measurable, Immediate Results

Mollie had an immediate and measurable impact, with ClickOutil reporting:

  • A +13% increase in conversion rate within the first two weeks of going live

  • 9% of payments made via Apple Pay just two weeks after launch

These results clearly indicate an improved user experience and stronger customer loyalty. The Savoyard company gained in smoothness, security, and above all, performance—without overloading its internal resources.

Measurable, Immediate Results

Mollie had an immediate and measurable impact, with ClickOutil reporting:

  • A +13% increase in conversion rate within the first two weeks of going live

  • 9% of payments made via Apple Pay just two weeks after launch

These results clearly indicate an improved user experience and stronger customer loyalty. The Savoyard company gained in smoothness, security, and above all, performance—without overloading its internal resources.

A Solid Foundation to Support ClickOutil’s Growth

Since 2018, ClickOutil has seen steady growth in the French market—but its ambitions go beyond national borders. Thanks to Mollie, the company now feels ready to expand internationally, starting with Belgium, supported by local payment methods (Bancontact, iDEAL, SOFORT…).

This ability to offer local payment options without adding technical complexity is a key lever for international success. By managing multi-currency conversion and local compliance, Mollie enables companies like ClickOutil to expand their markets without obstacles.

Finally, with services tailored to subscriptions, dispute management, and compliance (such as PCI DSS certification), Mollie provides a complete, reliable, and scalable solution—ready to support ClickOutil’s long-term growth.

A Solid Foundation to Support ClickOutil’s Growth

Since 2018, ClickOutil has seen steady growth in the French market—but its ambitions go beyond national borders. Thanks to Mollie, the company now feels ready to expand internationally, starting with Belgium, supported by local payment methods (Bancontact, iDEAL, SOFORT…).

This ability to offer local payment options without adding technical complexity is a key lever for international success. By managing multi-currency conversion and local compliance, Mollie enables companies like ClickOutil to expand their markets without obstacles.

Finally, with services tailored to subscriptions, dispute management, and compliance (such as PCI DSS certification), Mollie provides a complete, reliable, and scalable solution—ready to support ClickOutil’s long-term growth.

A Solid Foundation to Support ClickOutil’s Growth

Since 2018, ClickOutil has seen steady growth in the French market—but its ambitions go beyond national borders. Thanks to Mollie, the company now feels ready to expand internationally, starting with Belgium, supported by local payment methods (Bancontact, iDEAL, SOFORT…).

This ability to offer local payment options without adding technical complexity is a key lever for international success. By managing multi-currency conversion and local compliance, Mollie enables companies like ClickOutil to expand their markets without obstacles.

Finally, with services tailored to subscriptions, dispute management, and compliance (such as PCI DSS certification), Mollie provides a complete, reliable, and scalable solution—ready to support ClickOutil’s long-term growth.

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