Bringing your Pickware payments together with Mollie: one partner for every channel

1. Do you have one financial view of your business, or two?

If you need to open your in-store provider’s reporting and your online provider’s dashboard separately and add them together, that’s your first sign.

Your in-store provider can tell you what happened at the till. Your online provider can tell you what happened on the webshop. Neither tells the whole story on its own, so someone ends up manually compiling data from both sources. The Mollie Dashboard is built to be that one place instead, covering payments and reporting across channels from a single login.

2. How much manual work goes into reconciling two settlement schedules?

Two providers rarely settle on the same schedule, use the same transaction references, or categorise fees the same way. Someone, usually in finance, has to match them up, explain the gaps, and do it again next month.

That work doesn’t show up on an invoice, so it’s easy to underestimate. It’s real-time, done by a real person, every month, for as long as the two providers stay apart. Our guide to unified commerce explains why businesses usually notice this kind of manual reconciliation first when they start counting it.

3. How many providers, contracts, and dashboards are you actually managing?

It’s worth writing the list out properly, rather than thinking about it in the abstract: one provider for the till, one for the webshop, two contracts, two support numbers, two logins, and two sets of fees to track. None of these is a big problem on its own. Together, they’re a second job nobody was hired to do.

Every provider you add is another relationship to manage, and another point where something can go wrong without anyone immediately knowing who’s responsible for fixing it. Our omnichannel payments guide covers this pattern across other retail businesses, not just Pickware businesses, if you want the wider picture.

4. Do your reports tell the same story across channels?

Two providers rarely categorise transactions, fees, or refunds the same way. So when you try to work out whether your webshop or your physical store is actually more profitable, you’re not just comparing sales figures; you’re comparing two different sets of assumptions about what counts as a fee, a refund, or a chargeback. To get an honest read, you have to normalise two reports by hand before the comparison can even start.

With one provider, the numbers already speak the same language, so you can compare them directly, without adjustment.

5. Can your payment setup grow with you?

Opening a second store means ordering a new terminal, getting it installed on-site, and connecting it to your payment profile, a process that can take days depending on who you’re with. 

With Mollie, you can connect a new terminal to your existing account remotely, no technician required, and the same account already covers whichever markets and payment methods your webshop supports. 

6. Can one account cover more than the till?

Taking payment at the till is only one part of how you sell. With Mollie’s POS payments, the same account that runs your Pickware POS terminal also covers your webshop, payment links, and reporting. So when you need something new, whether that’s an additional payment method or selling via payment link, you add it to your existing setup instead of bringing in another provider.

7. Who do you call when something goes wrong, and how fast do they answer?

Two providers means two places to raise an issue. One payment partner means one number to call, one team with the full picture of your account, and one place accountable for sorting it out.