B2B shop systems: overview and special features

B2B shop systems: overview and special features

B2B shop systems: overview and special features

B2B shop systems: overview and special features

B2B shop systems are essential for companies to digitally map processes and meet the requirements of business customers. Discover the best systems here.

B2B shop systems are essential for companies to digitally map processes and meet the requirements of business customers. Discover the best systems here.

Ecommerce-tips

Ecommerce-tips

Ecommerce-tips

Nov 20, 2024

Overview: Important B2B shop systems

  • B2B shop systems map complex business processes

  • ERP and CRM integrations are often required

  • Approval processes and customer-specific prices are central

  • Shopware, Magento and WooCommerce for different company sizes

  • JTL, commercetools and plentymarkets for specific B2B needs

  • Flexible payment process promotes B2B purchases

  • Checklist makes it easier to choose the right B2B shop system

  • B2B shop systems map complex business processes

  • ERP and CRM integrations are often required

  • Approval processes and customer-specific prices are central

  • Shopware, Magento and WooCommerce for different company sizes

  • JTL, commercetools and plentymarkets for specific B2B needs

  • Flexible payment process promotes B2B purchases

  • Checklist makes it easier to choose the right B2B shop system

  • B2B shop systems map complex business processes

  • ERP and CRM integrations are often required

  • Approval processes and customer-specific prices are central

  • Shopware, Magento and WooCommerce for different company sizes

  • JTL, commercetools and plentymarkets for specific B2B needs

  • Flexible payment process promotes B2B purchases

  • Checklist makes it easier to choose the right B2B shop system

  • B2B shop systems map complex business processes

  • ERP and CRM integrations are often required

  • Approval processes and customer-specific prices are central

  • Shopware, Magento and WooCommerce for different company sizes

  • JTL, commercetools and plentymarkets for specific B2B needs

  • Flexible payment process promotes B2B purchases

  • Checklist makes it easier to choose the right B2B shop system

Special requirements in B2B

When comparing B2B and B2C, there are significant differences in requirements and functions. While B2C shop systems are often geared towards quick and easy purchasing processes, there are more specialised B2B shop requirements:

  1. Integration with ERP and CRM systems: B2B shop systems often need to be integrated with ERP and CRM solutions to enable inventory and customer management. In the B2C area, on the other hand, this is rarely necessary.

  2. Approval processes: B2B systems offer the option of setting up approval workflows, which are important for more complex purchasing decisions. B2C systems usually do not have such processes.

  3. Rights management and collaboration: B2B shops make it possible to manage roles and rights for employees or departments. Teams can work together on orders, share shopping carts or organise internal approvals.

  4. Payment options: B2B customers prefer B2B payment methods such as B2B invoice, B2B direct debit and B2B credit card, while B2C customers tend to use payment methods such as PayPal or Klarna.

  5. Individual pricing: B2B shops often allow individual prices and discounts for different customer groups, while B2C systems usually have fixed prices.

  6. Product configuration: B2B shop solutions often support complex product configurators, which are necessary for customised products. In B2C, simple product options are usually sufficient.

  7. Legal requirements: B2B shop systems often have to meet higher standards of data protection and compliance, while B2C shops have fewer requirements.

  8. Customer-specific logistics: B2B companies often require customised logistics solutions, which are not usually necessary in B2C shops.

  9. Customer portal: B2B customers benefit from customer portals where they can view and manage orders and invoices. This is less necessary in B2C shops.

  10. Quantity discounts and price scales: In B2B, quantity discounts and price scales are common to encourage larger order quantities, whereas B2C shops often do not offer them.

A B2B shop is more than just a digital sales portal. It must meet a wide range of requirements to support internal processes and efficiently handle transactions with business customers.

When comparing B2B and B2C, there are significant differences in requirements and functions. While B2C shop systems are often geared towards quick and easy purchasing processes, there are more specialised B2B shop requirements:

  1. Integration with ERP and CRM systems: B2B shop systems often need to be integrated with ERP and CRM solutions to enable inventory and customer management. In the B2C area, on the other hand, this is rarely necessary.

  2. Approval processes: B2B systems offer the option of setting up approval workflows, which are important for more complex purchasing decisions. B2C systems usually do not have such processes.

  3. Rights management and collaboration: B2B shops make it possible to manage roles and rights for employees or departments. Teams can work together on orders, share shopping carts or organise internal approvals.

  4. Payment options: B2B customers prefer B2B payment methods such as B2B invoice, B2B direct debit and B2B credit card, while B2C customers tend to use payment methods such as PayPal or Klarna.

  5. Individual pricing: B2B shops often allow individual prices and discounts for different customer groups, while B2C systems usually have fixed prices.

  6. Product configuration: B2B shop solutions often support complex product configurators, which are necessary for customised products. In B2C, simple product options are usually sufficient.

  7. Legal requirements: B2B shop systems often have to meet higher standards of data protection and compliance, while B2C shops have fewer requirements.

  8. Customer-specific logistics: B2B companies often require customised logistics solutions, which are not usually necessary in B2C shops.

  9. Customer portal: B2B customers benefit from customer portals where they can view and manage orders and invoices. This is less necessary in B2C shops.

  10. Quantity discounts and price scales: In B2B, quantity discounts and price scales are common to encourage larger order quantities, whereas B2C shops often do not offer them.

A B2B shop is more than just a digital sales portal. It must meet a wide range of requirements to support internal processes and efficiently handle transactions with business customers.

When comparing B2B and B2C, there are significant differences in requirements and functions. While B2C shop systems are often geared towards quick and easy purchasing processes, there are more specialised B2B shop requirements:

  1. Integration with ERP and CRM systems: B2B shop systems often need to be integrated with ERP and CRM solutions to enable inventory and customer management. In the B2C area, on the other hand, this is rarely necessary.

  2. Approval processes: B2B systems offer the option of setting up approval workflows, which are important for more complex purchasing decisions. B2C systems usually do not have such processes.

  3. Rights management and collaboration: B2B shops make it possible to manage roles and rights for employees or departments. Teams can work together on orders, share shopping carts or organise internal approvals.

  4. Payment options: B2B customers prefer B2B payment methods such as B2B invoice, B2B direct debit and B2B credit card, while B2C customers tend to use payment methods such as PayPal or Klarna.

  5. Individual pricing: B2B shops often allow individual prices and discounts for different customer groups, while B2C systems usually have fixed prices.

  6. Product configuration: B2B shop solutions often support complex product configurators, which are necessary for customised products. In B2C, simple product options are usually sufficient.

  7. Legal requirements: B2B shop systems often have to meet higher standards of data protection and compliance, while B2C shops have fewer requirements.

  8. Customer-specific logistics: B2B companies often require customised logistics solutions, which are not usually necessary in B2C shops.

  9. Customer portal: B2B customers benefit from customer portals where they can view and manage orders and invoices. This is less necessary in B2C shops.

  10. Quantity discounts and price scales: In B2B, quantity discounts and price scales are common to encourage larger order quantities, whereas B2C shops often do not offer them.

A B2B shop is more than just a digital sales portal. It must meet a wide range of requirements to support internal processes and efficiently handle transactions with business customers.

When comparing B2B and B2C, there are significant differences in requirements and functions. While B2C shop systems are often geared towards quick and easy purchasing processes, there are more specialised B2B shop requirements:

  1. Integration with ERP and CRM systems: B2B shop systems often need to be integrated with ERP and CRM solutions to enable inventory and customer management. In the B2C area, on the other hand, this is rarely necessary.

  2. Approval processes: B2B systems offer the option of setting up approval workflows, which are important for more complex purchasing decisions. B2C systems usually do not have such processes.

  3. Rights management and collaboration: B2B shops make it possible to manage roles and rights for employees or departments. Teams can work together on orders, share shopping carts or organise internal approvals.

  4. Payment options: B2B customers prefer B2B payment methods such as B2B invoice, B2B direct debit and B2B credit card, while B2C customers tend to use payment methods such as PayPal or Klarna.

  5. Individual pricing: B2B shops often allow individual prices and discounts for different customer groups, while B2C systems usually have fixed prices.

  6. Product configuration: B2B shop solutions often support complex product configurators, which are necessary for customised products. In B2C, simple product options are usually sufficient.

  7. Legal requirements: B2B shop systems often have to meet higher standards of data protection and compliance, while B2C shops have fewer requirements.

  8. Customer-specific logistics: B2B companies often require customised logistics solutions, which are not usually necessary in B2C shops.

  9. Customer portal: B2B customers benefit from customer portals where they can view and manage orders and invoices. This is less necessary in B2C shops.

  10. Quantity discounts and price scales: In B2B, quantity discounts and price scales are common to encourage larger order quantities, whereas B2C shops often do not offer them.

A B2B shop is more than just a digital sales portal. It must meet a wide range of requirements to support internal processes and efficiently handle transactions with business customers.

B2B shop systems at a glance

  1. Shopware B2B shop

    Shopware impresses with its customisability and the variety of modules that are optimised for B2B use. With the B2B Suite, Shopware offers features such as customer-specific pricing, management of international markets, and multilingual user interfaces.

    This system is particularly suitable for medium-sized and large companies.

  2. Magento B2B shop

    Magento is known for its flexibility and customisability in e-commerce. The B2B version supports companies with features such as approval workflows, dedicated customer portals and a variety of payment methods.

    Magento is suitable for companies that want to expand globally and need a robust platform with plenty of design freedom.

  3. WooCommerce B2B shop

    WooCommerce is ideal for small to medium-sized companies looking for a simple and cost-effective solution. Special plugins can transform WooCommerce into a fully-fledged B2B system that supports ERP and CRM integrations and maps common B2B payment methods.

    WooCommerce is also an interesting option for companies that already use WordPress and want a seamless connection.

  4. JTL-B2B-Shop

    JTL offers an e-commerce platform with a focus on merchandise management and logistics that is particularly widespread in Germany. Functions such as customer-specific price lists, extensive product management and the integration of logistics solutions are of interest for the B2B sector.

    JTL is particularly suitable for companies that value a seamless connection between online and offline sales channels.

  5. commercetools B2B shop

    commercetools offers a cloud-based platform with flexible microservices and a high degree of scalability. The B2B functionalities support complex product configurations, role-based access and seamless integration into existing ERP systems.

    commercetools is ideal for large companies looking for an API-driven solution to implement very specific requirements.

  6. plentymarkets B2B shop

    plentymarkets is particularly suitable for multichannel sales and offers numerous interfaces to other systems. The B2B functions include price adjustments for specific customer groups, individual order processes and logistics connections.

    plentymarkets is suitable for companies that want to maximise their reach on marketplaces and online channels.

  7. Shopify B2B shop

    Shopify is known for its ease of use and fast implementation times. With Shopify Plus, companies can implement their B2B requirements, such as customer-specific pricing, easy management of wholesale accounts and integration with existing systems.

    Shopify is an especially interesting choice for growing companies.

  8. BigCommerce B2B shop

    BigCommerce offers robust features for B2B companies, including custom pricing rules, flexible payment options, and multichannel capabilities.

    It integrates seamlessly with ERP and CRM systems and is well suited for companies looking to expand internationally.

  9. B2B shop agency

    A B2B shop agency can help to develop customised solutions and integrate systems that are precisely tailored to the company's requirements.

  1. Shopware B2B shop

    Shopware impresses with its customisability and the variety of modules that are optimised for B2B use. With the B2B Suite, Shopware offers features such as customer-specific pricing, management of international markets, and multilingual user interfaces.

    This system is particularly suitable for medium-sized and large companies.

  2. Magento B2B shop

    Magento is known for its flexibility and customisability in e-commerce. The B2B version supports companies with features such as approval workflows, dedicated customer portals and a variety of payment methods.

    Magento is suitable for companies that want to expand globally and need a robust platform with plenty of design freedom.

  3. WooCommerce B2B shop

    WooCommerce is ideal for small to medium-sized companies looking for a simple and cost-effective solution. Special plugins can transform WooCommerce into a fully-fledged B2B system that supports ERP and CRM integrations and maps common B2B payment methods.

    WooCommerce is also an interesting option for companies that already use WordPress and want a seamless connection.

  4. JTL-B2B-Shop

    JTL offers an e-commerce platform with a focus on merchandise management and logistics that is particularly widespread in Germany. Functions such as customer-specific price lists, extensive product management and the integration of logistics solutions are of interest for the B2B sector.

    JTL is particularly suitable for companies that value a seamless connection between online and offline sales channels.

  5. commercetools B2B shop

    commercetools offers a cloud-based platform with flexible microservices and a high degree of scalability. The B2B functionalities support complex product configurations, role-based access and seamless integration into existing ERP systems.

    commercetools is ideal for large companies looking for an API-driven solution to implement very specific requirements.

  6. plentymarkets B2B shop

    plentymarkets is particularly suitable for multichannel sales and offers numerous interfaces to other systems. The B2B functions include price adjustments for specific customer groups, individual order processes and logistics connections.

    plentymarkets is suitable for companies that want to maximise their reach on marketplaces and online channels.

  7. Shopify B2B shop

    Shopify is known for its ease of use and fast implementation times. With Shopify Plus, companies can implement their B2B requirements, such as customer-specific pricing, easy management of wholesale accounts and integration with existing systems.

    Shopify is an especially interesting choice for growing companies.

  8. BigCommerce B2B shop

    BigCommerce offers robust features for B2B companies, including custom pricing rules, flexible payment options, and multichannel capabilities.

    It integrates seamlessly with ERP and CRM systems and is well suited for companies looking to expand internationally.

  9. B2B shop agency

    A B2B shop agency can help to develop customised solutions and integrate systems that are precisely tailored to the company's requirements.

  1. Shopware B2B shop

    Shopware impresses with its customisability and the variety of modules that are optimised for B2B use. With the B2B Suite, Shopware offers features such as customer-specific pricing, management of international markets, and multilingual user interfaces.

    This system is particularly suitable for medium-sized and large companies.

  2. Magento B2B shop

    Magento is known for its flexibility and customisability in e-commerce. The B2B version supports companies with features such as approval workflows, dedicated customer portals and a variety of payment methods.

    Magento is suitable for companies that want to expand globally and need a robust platform with plenty of design freedom.

  3. WooCommerce B2B shop

    WooCommerce is ideal for small to medium-sized companies looking for a simple and cost-effective solution. Special plugins can transform WooCommerce into a fully-fledged B2B system that supports ERP and CRM integrations and maps common B2B payment methods.

    WooCommerce is also an interesting option for companies that already use WordPress and want a seamless connection.

  4. JTL-B2B-Shop

    JTL offers an e-commerce platform with a focus on merchandise management and logistics that is particularly widespread in Germany. Functions such as customer-specific price lists, extensive product management and the integration of logistics solutions are of interest for the B2B sector.

    JTL is particularly suitable for companies that value a seamless connection between online and offline sales channels.

  5. commercetools B2B shop

    commercetools offers a cloud-based platform with flexible microservices and a high degree of scalability. The B2B functionalities support complex product configurations, role-based access and seamless integration into existing ERP systems.

    commercetools is ideal for large companies looking for an API-driven solution to implement very specific requirements.

  6. plentymarkets B2B shop

    plentymarkets is particularly suitable for multichannel sales and offers numerous interfaces to other systems. The B2B functions include price adjustments for specific customer groups, individual order processes and logistics connections.

    plentymarkets is suitable for companies that want to maximise their reach on marketplaces and online channels.

  7. Shopify B2B shop

    Shopify is known for its ease of use and fast implementation times. With Shopify Plus, companies can implement their B2B requirements, such as customer-specific pricing, easy management of wholesale accounts and integration with existing systems.

    Shopify is an especially interesting choice for growing companies.

  8. BigCommerce B2B shop

    BigCommerce offers robust features for B2B companies, including custom pricing rules, flexible payment options, and multichannel capabilities.

    It integrates seamlessly with ERP and CRM systems and is well suited for companies looking to expand internationally.

  9. B2B shop agency

    A B2B shop agency can help to develop customised solutions and integrate systems that are precisely tailored to the company's requirements.

  1. Shopware B2B shop

    Shopware impresses with its customisability and the variety of modules that are optimised for B2B use. With the B2B Suite, Shopware offers features such as customer-specific pricing, management of international markets, and multilingual user interfaces.

    This system is particularly suitable for medium-sized and large companies.

  2. Magento B2B shop

    Magento is known for its flexibility and customisability in e-commerce. The B2B version supports companies with features such as approval workflows, dedicated customer portals and a variety of payment methods.

    Magento is suitable for companies that want to expand globally and need a robust platform with plenty of design freedom.

  3. WooCommerce B2B shop

    WooCommerce is ideal for small to medium-sized companies looking for a simple and cost-effective solution. Special plugins can transform WooCommerce into a fully-fledged B2B system that supports ERP and CRM integrations and maps common B2B payment methods.

    WooCommerce is also an interesting option for companies that already use WordPress and want a seamless connection.

  4. JTL-B2B-Shop

    JTL offers an e-commerce platform with a focus on merchandise management and logistics that is particularly widespread in Germany. Functions such as customer-specific price lists, extensive product management and the integration of logistics solutions are of interest for the B2B sector.

    JTL is particularly suitable for companies that value a seamless connection between online and offline sales channels.

  5. commercetools B2B shop

    commercetools offers a cloud-based platform with flexible microservices and a high degree of scalability. The B2B functionalities support complex product configurations, role-based access and seamless integration into existing ERP systems.

    commercetools is ideal for large companies looking for an API-driven solution to implement very specific requirements.

  6. plentymarkets B2B shop

    plentymarkets is particularly suitable for multichannel sales and offers numerous interfaces to other systems. The B2B functions include price adjustments for specific customer groups, individual order processes and logistics connections.

    plentymarkets is suitable for companies that want to maximise their reach on marketplaces and online channels.

  7. Shopify B2B shop

    Shopify is known for its ease of use and fast implementation times. With Shopify Plus, companies can implement their B2B requirements, such as customer-specific pricing, easy management of wholesale accounts and integration with existing systems.

    Shopify is an especially interesting choice for growing companies.

  8. BigCommerce B2B shop

    BigCommerce offers robust features for B2B companies, including custom pricing rules, flexible payment options, and multichannel capabilities.

    It integrates seamlessly with ERP and CRM systems and is well suited for companies looking to expand internationally.

  9. B2B shop agency

    A B2B shop agency can help to develop customised solutions and integrate systems that are precisely tailored to the company's requirements.

Efficient payment processes in B2B

An efficient and smooth payment process is essential in B2B. Flexible payment options are particularly important for international and larger transactions.

Mollie offers solutions that are specifically tailored to the needs of B2B payment transactions, such as payments by invoice, direct debit and credit card. These options are particularly popular with business customers and help to make the purchasing process secure and customer-friendly. Mollie also enables the integration of recurring payments and can thus support long-term customer retention.

Receive B2B payments easily: try Mollie now

An efficient and smooth payment process is essential in B2B. Flexible payment options are particularly important for international and larger transactions.

Mollie offers solutions that are specifically tailored to the needs of B2B payment transactions, such as payments by invoice, direct debit and credit card. These options are particularly popular with business customers and help to make the purchasing process secure and customer-friendly. Mollie also enables the integration of recurring payments and can thus support long-term customer retention.

Receive B2B payments easily: try Mollie now

An efficient and smooth payment process is essential in B2B. Flexible payment options are particularly important for international and larger transactions.

Mollie offers solutions that are specifically tailored to the needs of B2B payment transactions, such as payments by invoice, direct debit and credit card. These options are particularly popular with business customers and help to make the purchasing process secure and customer-friendly. Mollie also enables the integration of recurring payments and can thus support long-term customer retention.

Receive B2B payments easily: try Mollie now

An efficient and smooth payment process is essential in B2B. Flexible payment options are particularly important for international and larger transactions.

Mollie offers solutions that are specifically tailored to the needs of B2B payment transactions, such as payments by invoice, direct debit and credit card. These options are particularly popular with business customers and help to make the purchasing process secure and customer-friendly. Mollie also enables the integration of recurring payments and can thus support long-term customer retention.

Receive B2B payments easily: try Mollie now

Practical example: How to find the right shop system

A use case for a B2B shop solution could be a medium-sized mechanical engineering company that wants to sell its customised and standardised components via an online shop. The following requirements are essential for this:

  • Product configurator: Customers should be able to customise components according to individual specifications.

  • CRM and ERP integration: Seamless connection to existing systems for central control of customer management and inventory.

  • Customer portal: A portal where customers can view and manage their orders.

  • International invoicing: A structure that supports invoices for different countries and currencies.

commercetools B2B would be particularly suitable for this scenario, as its API structure and microservices offer a flexible and customisable solution. Magento B2B is also an option due to its extensive customisation options and the integration of complex workflows.

A use case for a B2B shop solution could be a medium-sized mechanical engineering company that wants to sell its customised and standardised components via an online shop. The following requirements are essential for this:

  • Product configurator: Customers should be able to customise components according to individual specifications.

  • CRM and ERP integration: Seamless connection to existing systems for central control of customer management and inventory.

  • Customer portal: A portal where customers can view and manage their orders.

  • International invoicing: A structure that supports invoices for different countries and currencies.

commercetools B2B would be particularly suitable for this scenario, as its API structure and microservices offer a flexible and customisable solution. Magento B2B is also an option due to its extensive customisation options and the integration of complex workflows.

A use case for a B2B shop solution could be a medium-sized mechanical engineering company that wants to sell its customised and standardised components via an online shop. The following requirements are essential for this:

  • Product configurator: Customers should be able to customise components according to individual specifications.

  • CRM and ERP integration: Seamless connection to existing systems for central control of customer management and inventory.

  • Customer portal: A portal where customers can view and manage their orders.

  • International invoicing: A structure that supports invoices for different countries and currencies.

commercetools B2B would be particularly suitable for this scenario, as its API structure and microservices offer a flexible and customisable solution. Magento B2B is also an option due to its extensive customisation options and the integration of complex workflows.

A use case for a B2B shop solution could be a medium-sized mechanical engineering company that wants to sell its customised and standardised components via an online shop. The following requirements are essential for this:

  • Product configurator: Customers should be able to customise components according to individual specifications.

  • CRM and ERP integration: Seamless connection to existing systems for central control of customer management and inventory.

  • Customer portal: A portal where customers can view and manage their orders.

  • International invoicing: A structure that supports invoices for different countries and currencies.

commercetools B2B would be particularly suitable for this scenario, as its API structure and microservices offer a flexible and customisable solution. Magento B2B is also an option due to its extensive customisation options and the integration of complex workflows.

Checklist: Making the right decision for your company

Choosing the right B2B shop system should be well thought out, as it lays the foundation for successful B2B online marketing. The following questions can help companies to better structure the selection process and choose the system that meets their requirements:

  • Integration: Does the system support all the integrations you need, such as CRM and ERP connections?

  • Payment options: Are all relevant B2B payment methods available and can they be used flexibly?

  • Pricing: Can individual price structures and discounts be mapped for different customer groups?

  • Legal compliance: Does the system meet the necessary legal requirements for the markets in which you operate?

  • Support and scalability: Are there partners or agencies that can provide support during implementation and make the system scalable?

With the right B2B shop system and efficient payment processes, you can optimise your company's e-commerce operations and future-proof your business. Read our guide to building a B2B e-commerce site or learn more about the B2B customer journey to further expand your digital B2B presence.

Choosing the right B2B shop system should be well thought out, as it lays the foundation for successful B2B online marketing. The following questions can help companies to better structure the selection process and choose the system that meets their requirements:

  • Integration: Does the system support all the integrations you need, such as CRM and ERP connections?

  • Payment options: Are all relevant B2B payment methods available and can they be used flexibly?

  • Pricing: Can individual price structures and discounts be mapped for different customer groups?

  • Legal compliance: Does the system meet the necessary legal requirements for the markets in which you operate?

  • Support and scalability: Are there partners or agencies that can provide support during implementation and make the system scalable?

With the right B2B shop system and efficient payment processes, you can optimise your company's e-commerce operations and future-proof your business. Read our guide to building a B2B e-commerce site or learn more about the B2B customer journey to further expand your digital B2B presence.

Choosing the right B2B shop system should be well thought out, as it lays the foundation for successful B2B online marketing. The following questions can help companies to better structure the selection process and choose the system that meets their requirements:

  • Integration: Does the system support all the integrations you need, such as CRM and ERP connections?

  • Payment options: Are all relevant B2B payment methods available and can they be used flexibly?

  • Pricing: Can individual price structures and discounts be mapped for different customer groups?

  • Legal compliance: Does the system meet the necessary legal requirements for the markets in which you operate?

  • Support and scalability: Are there partners or agencies that can provide support during implementation and make the system scalable?

With the right B2B shop system and efficient payment processes, you can optimise your company's e-commerce operations and future-proof your business. Read our guide to building a B2B e-commerce site or learn more about the B2B customer journey to further expand your digital B2B presence.

Choosing the right B2B shop system should be well thought out, as it lays the foundation for successful B2B online marketing. The following questions can help companies to better structure the selection process and choose the system that meets their requirements:

  • Integration: Does the system support all the integrations you need, such as CRM and ERP connections?

  • Payment options: Are all relevant B2B payment methods available and can they be used flexibly?

  • Pricing: Can individual price structures and discounts be mapped for different customer groups?

  • Legal compliance: Does the system meet the necessary legal requirements for the markets in which you operate?

  • Support and scalability: Are there partners or agencies that can provide support during implementation and make the system scalable?

With the right B2B shop system and efficient payment processes, you can optimise your company's e-commerce operations and future-proof your business. Read our guide to building a B2B e-commerce site or learn more about the B2B customer journey to further expand your digital B2B presence.

What are the key differences between B2B and B2C shop systems?

B2B shop systems are designed for more complex purchasing processes, with features such as ERP and CRM integrations, customised pricing, approval workflows and advanced security requirements. B2C shop systems, on the other hand, focus on simple purchasing processes, fixed prices and instant payment methods.

How do I choose the right B2B shop system?

The right B2B shop system depends on your company's requirements. Look for support for ERP and CRM integrations, flexible pricing, product configurators and security standards. In addition, a customisable user interface and expandable modules are often advantageous.

What security standards should a B2B shop system meet?

A B2B shop system should offer high security standards such as two-factor authentication, role-based access control and encryption of sensitive data. In addition, compliance with data protection regulations (e.g. GDPR) and regular security audits are required.

Which payment options are particularly relevant for B2B shops?

Flexible payment options such as invoice, direct debit, credit card and, if applicable, B2B-BNPL are particularly important for B2B shops. These options adapt to the longer payment cycles and individual billing requirements of business customers.

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Table of contents

Table of contents

MollieGrowthB2B shop systems: overview and special features
MollieGrowthB2B shop systems: overview and special features
MollieGrowthB2B shop systems: overview and special features